Desk supervisor
The Three Corners
Total des années d'expérience :5 years, 6 Mois
-Handling guest complaints
-Receiving Guests with a professional and friendly manner, satisfying their expectations from arrival through to departure.
-Giving presentations to my team.
-Assign the tasks of every day and following the execution of these tasks.
-Handling all kind of client's problems and complaints.
-Answering both, internal and external phone calls .
-following up all the c/in and c/out procedures.
-Working in a team or individually.
-meeting the guest expectations.
-Answering internal and external phome calls.
-Handling guest complaints.
-excute all guests inquiries and demands.
the same as the previous experience.
the same as the previous experience
the same as the previous experience.
Bachelor of Education and arts French department.