Julia esma, Sales Supervisor

Julia esma

Sales Supervisor

chalhoub group

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Economy
Experience
14 years, 11 Months

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Work Experience

Total years of experience :14 years, 11 Months

Sales Supervisor at chalhoub group
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2011

 Supervise Sales Representatives during operation
 Assisting the Sales Manager in leading, directing and motivating team
 Giving direction to the team to achieving targets and company goals
 Dividing tasks and guide employers
 Create monthly, weekly and daily reports and schedule of the team
 Handle customer issues, resolution and communicate escalated issues
to the Sales Manager

Receptionist at Al Tayer Group
  • United Arab Emirates - Dubai
  • November 2007 to August 2009

 Responding incoming- outgoing phone calls
 Schedules dining reservations and arranges of parties or special services ( fashion show, conference, meeting ext.)
 Greeting guests. Taking reservations
 Following up on the guest courtesy and handling the guest complains
 Inspects dining room serving stations for neatness and cleanliness
 Assisting in planning menus

Education

Master's degree, Economy
  • at National University of Uzbekistan
  • August 2009

Specialties & Skills

International Marketing
Economy
Customer Focus
Fashion Retail
Customer Service,Marketing ,Sales

Languages

English
Expert
Russian
Expert

Training and Certifications

Enterprener Skills (Training)
Training Institute:
OSCE-Organization for Security and Co-operation in Europe
Date Attended:
September 2002
Customer Service, Marketing, Consumer and Retailer Rights (Training)
Training Institute:
Chalhoub Retail Academy
Date Attended:
April 2012