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تم إلغاء حظر المستخدم بنجاح
Gopa أنيياث, Sales Manager HORECA

Gopa أنيياث

Sales Manager HORECA ·Bateel International LLC

الإمارات العربية المتحدة

ماجستير,

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 7 أشهر

Sales Manager HORECA

يناير 2018 - حتى الآن

Bateel International LLC

دبي، الإمارات العربية المتحدة

يناير 2018 - حتى الآن

Have been responsible for the sales of an elite portfolio of high-end organizations in the HORECA trade within UAE. Have achieved 70% sale increase since the time of joining.
JOB DESCRIPTION:
• Manage existing clients and meet up with new clients.
• Plan promotional activities.
• Ensuring customers satisfaction and delight at all the times.
• Prepare sales forecast and budgeting.
• Coordination with Logistics and Production team on smooth account operations.
• Keeping check on competition activities.
• Anticipate client needs and service them as per company standards.

Well versed with all major key accounts, hotels, cafes, restaurants (HORECA).

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

Sales Manager

فبراير 2016 - ديسمبر 2017

Bread Boutique LLC

دبي، الإمارات العربية المتحدة

فبراير 2016 - ديسمبر 2017

Bread boutique is a Fresh/Frozen bread manufacturer with an annual turnover of 10million. I am handling their UAE’s Distribution to most prominent HORECA (ELR/Binhendi/Jumeirah etc..), responsible for the sales budget/increase/customer satisfaction with a sales team of 5. Am responsible in increasing their current sales to 25% since the time I shortly joined.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
المبيعات

Business Development Executive

نوفمبر 2013 - أكتوبر 2015

Advanced Baking concept LLC

دبي، الإمارات العربية المتحدة

نوفمبر 2013 - أكتوبر 2015

Advanced Baking Concept or Probake is the first frozen bread and pastry manufacturer of its kind in the GCC located in Dubai which specializes in providing cost effective quality bakery solutions based on fresh-from-frozen to the food industry.
I am currently handling a large client base ranging from Hypermarkets/Coffee Shop chains/Hotels/C Store.


Managing Client Base- ENOC, IKEA, ABELLA, LULU, Sheratons, Rotana, Geant.
 Meet new clients and maintain existing clients.
 Listing SKU’s, and do the micro management to the product availability and visibility.
 Ensure availability and increase visibility share of each product segment at outlet
 Plan promotional activities for hypermarkets.
 Responsible for achieving monthly target and 20% growth annually.
 Trouble shooting whenever required by the client and catering to customer complaints
 Company representative at the GULF FOOD EXHIBITION
 Prepare sales forecast and budgeting.
 Coordination with Logistics and Production team on a daily basis.
 Provide weekly schedule of planned activities report/ Competition activities.
 Well versed with all major key accounts, hotels, cafes, restaurants (HORECA).

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
المبيعات

Operations Manager-Retail

فبراير 2012 - نوفمبر 2013

Freshly Frozen Foods LLC

دبي، الإمارات العربية المتحدة

فبراير 2012 - نوفمبر 2013

Retail Industry
Freshly Frozen Foods LLC Dec2012-to date
Operations Manager-Retail

Task - To operate and manage a retail outlet owned by freshly frozen
Operations Supplier Listing
Visual Merchandising Procurement Software modification
Staffing Training

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Retail Manager

ديسمبر 2009 - فبراير 2012

Commodities Intertrade LLC

دبي، الإمارات العربية المتحدة

ديسمبر 2009 - فبراير 2012

Commodities Intertrade LLC Dec2009-Feb2012
Retail Manager

Responsible for the complete operations of all retail activities in the company ranging from setting up a new supermarket, setting up Van Sales, Setting up a Repacking unit.
Supermarket: Gave the concept of starting a supermarket. Single handedly liaised with all the required jobs which are required to start a supermarket of 5000Sqft in UAE which includes the following.
• Looked out for space.
• Fit out Jobs.
• Shelving and Installation of Equipments.
• Negotiations with the Suppliers.
• Procuring goods.
• Recruitment.
• Training.
• Software.
• Hardware.
Van Sales: Individually developed 7 Routes in Dubai for Van Sales which includes the following.
• Create product mix for the Van Sales.
• Recruit Staffs.
• Create Route Plan.
• Software and Hardware.
• Ensured smooth operation of all the 7 Van Sales.
Repacking Unit:
Installed 3 machines (2 Volumetric and 1 Auger) with a cleaning machine.Designed Laminated Packing bags for retail of Sugar/Rice/Flour/Pulses.
• Staffing/Training.
• Ensured smooth operation of the unit.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

General Manager

سبتمبر 2006 - ديسمبر 2009

Kraz Supermarket

الشارقة، الإمارات العربية المتحدة

سبتمبر 2006 - ديسمبر 2009

Kraz Supermarket Sep2006-Dec2009
General Manager
Task - Completed with Setting up the 7500sqft Supermarket which involved Fit out, Staffing, Training, Shelving, Supplier Listing, Negotiating with Suppliers, Procurement and Software implementation.
Was in-charge of the complete operations of the Supermarket.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Shopping Mall Manager

فبراير 2004 - يوليو 2006

Grand Hypermarket

دبي، الإمارات العربية المتحدة

فبراير 2004 - يوليو 2006

Grand Hypermarket Feb2004-July2006
Shopping Mall Manager

• Managing, coordinating and control of 17 outlets wherein assisted in commissioning the 50, 000sqft Hypermarket.
• People's man managing 80 staff
• One-stop-solution to suppliers-300+ suppliers in Electronics, Departmental, supermarket and garment section
• Conducted various promotions like Pick and win/Potluck/Car Promotions with my strong negotiating skills and hiked the sales up to 70%.
• Trained all employees in various customer service programs which helped them to be more effective and customer centric.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Process Developer - Quality control - Right the First time

ديسمبر 2002 - يناير 2004

GE CAPITAL INTERNATIONAL SERVICES

الهند

ديسمبر 2002 - يناير 2004

GE CAPITAL INTERNATIONAL SERVICES Dec2002-Jan2004
Process Developer - Quality control - Right the First time

Single point of contact for Quality control in GECIS Hyderabad for the 4.3 support functions: American Credit Bureau Dispute.
• Reporting customers performance with the GE external clients
• Reporting to the leadership in GECIS, Hyderabad on the progress of team quality

• Lead a team of 10 Associates to ensure a smooth transition for the same associates to operations.
• Identifying training requirements of the team and preparing training schedules.

• Recognized as top quality performer for the process and promoted as SME in a span of 6 months

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
غيرذلك

Guest Service Agent

أغسطس 1996 - نوفمبر 2002

Park Sheraton Hotel & Towers

تشيناي، الهند

أغسطس 1996 - نوفمبر 2002

Park Sheraton Hotel & Towers Aug1996-Sep2001 Guest Service Agent

In-charge of the Executive Club Lounge/Bar for elite in house customers - lounge being meant only for Executive Class customers

Knowledge add-on's
Trainings DMAIC
Is a methodology that GE uses to improve the productivity & quality of its processes.
Derived out of GE's Six Sigma initiatives

DSE (Developing Self-Excellence)
TLE (Team Leader Essentials)


Other Credentials
Skill Level Years practiced Last used
MS Word Expert More than 5 yrs. 1 month or less
Excel Expert More than 5 yrs. 1 month or less
PowerPoint Expert More than 5 yrs. 1 month or less

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

ICFAI University

يناير 2010

يناير 2010

ماجستير،

الهند

Master in Business Administration - ICFAI University (Pursuing) 2006 - April

SSI

فبراير 2001

فبراير 2001

بكالوريوس، Computers

الهند

Technical E-Commerce and Diploma in Computers - SSI

Kodaikanal Christian College

يناير 1996

يناير 1996

بكالوريوس، Hotel Management

الهند

Diploma in Hotel Management - Kodaikanal Christian College 1996 - April

Skills

Factor
Expert
Factor
Expert
SSI
Expert
SSI
Expert
Software Implementation
Expert
Software Implementation
Expert
Hotel Management
Expert
Hotel Management
Expert
Merchandising
Expert
Merchandising
Expert
EXCEL
EXCEL
ITS
ITS
MS WORD
MS WORD
OPERATIONS
OPERATIONS
POWERPOINT
POWERPOINT
SALES
Expert
SALES
Expert
SIX SIGMA
SIX SIGMA
TLE
TLE
TRAINING
Expert
TRAINING
Expert
WORD
WORD
MS
Expert
MS
Expert
Factor
Expert
Factor
Expert
SSI
Expert
SSI
Expert
Software Implementation
Expert
Software Implementation
Expert
Hotel Management
Expert
Hotel Management
Expert
Merchandising
Expert
Merchandising
Expert

اللغات

الهندية

متمرّس

الملايام

متمرّس

العربية

مبتدئ

الانجليزية

متمرّس

الفرنسية

مبتدئ

التاميلية

متمرّس

التدريب و الشهادات

الشهادات
DMAIC