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Gopal Shaw, Process Lead

Gopal Shaw

Process Lead·Capgemini India

India

Bachelor's degree, Accounting

Work experience

Total years of experience: 7 years, 10 months

Process Lead

April 2025 - Present

Capgemini India

Kolkata, India

April 2025 - Present

I am an immediatejoiner. Led endtoend ProcuretoPay (P2P) operations,
managing highvolume PO & NonPO invoice processing in SAP (MIRO, VIM)
with 100% SLA adherence and strong compliance controls. Handled GR/IR
reconciliation and resolved discrepancies to ensure accurate financial postings.
Coordinated urgent and highvalue payments with treasury, improving
payment cycle efficiency and vendor satisfaction. Managed vendor queries and
stakeholder communication, reducing turnaround time through effective issue
resolution. Led team operations including task allocation, productivity tracking,
and performance management, driving operational efficiency. Ensured audit
readiness through strict SOP adherence and internal control compliance
aligned with global standards.

Company industry:
IT Services
Job role:
Accounting and Auditing

process lead

March 2025 - Present

Capgemini - India

Kolkata, India

March 2025 - Present

Assigned as Process Lead in the Procure to pay.

Building expertise in process transition and cross-functional coordination for large-scale financial operations. I am responsible for Zap processing, GR & IR creation, customer query support, urgent payment processing, Requisition and PO change request etc as currently i am on a transition project so i am responsible for team handling as a TL and processing too.

Company industry:
Accounting

Associate III

April 2023 - March 2025

Deloitte - India

Hyderabad, India

April 2023 - March 2025

Managed PO and Non-PO invoice processing for Belgium and Ireland entities
• Processed 60-70 invoices/day in SAP; indexed 100-120 invoices via VIM/IES
• Ensured accurate coding, approvals, and policy compliance
• Prepared daily operational and performance reports

Company industry:
Accounting

Financial Associate III

April 2023 - March 2025

Deloitte US India

Hyderabad, India

April 2023 - March 2025

Processed 60-70 invoices per day for Belgium and Ireland entities, ensuring
high accuracy and compliance with financial policies. Indexed 100+ invoices
daily using SAP VIM/IES, improving processing speed and workflow efficiency.
Performed 3way matching, invoice validation, and discrepancy resolution to
maintain data accuracy. Supported approval workflows and collaborated with
stakeholders to ensure smooth operations. Prepared MIS and performance
reports to monitor KPIs and drive process improvements. Maintained
consistent SLA adherence in a highvolume, fastpaced global environment.

Company industry:
Business Consultancy Services
Job role:
Accounting and Auditing

Process Delivery Specialist

July 2022 - April 2023

IBM - India

Bengaluru, India

July 2022 - April 2023

Auditing the different type of invoice and release the payment block.Auditing the different type of invoice and release the payment block.

Company industry:
Accounting

Senior Accountant

April 2022 - April 2023

IBM India Pvt Ltd

Bengaluru, India

April 2022 - April 2023

compliance with internal controls and accounting standards.
Verified approval matrices and identified discrepancies to improve
financial accuracy.
Contributed to process improvements by identifying gaps and
recommending corrective actions.
Managed validation of utility and service invoices, ensuring proper
accounting treatment and timely processing.
Collaborated with crossfunctional teams to resolve issues and enhance
operational efficiency.

Company industry:
IT Services
Job role:
Accounting and Auditing

SeniorAccountant

April 2022 - April 2023

IBM India Pvt Ltd

Bengaluru, India

April 2022 - April 2023

Audited 100-150 invoices per day for the North America region, ensuring
compliance with internal controls and accounting standards. Verified approval
matrices and identified discrepancies to improve financial accuracy.
Contributed to process improvements by identifying gaps and recommending
corrective actions. Managed validation of utility and service invoices, ensuring
proper accounting treatment and timely processing. Collaborated with
crossfunctional teams to resolve issues and enhance operational efficiency.

Company industry:
IT Services
Job role:
Accounting and Auditing

business process associate

August 2018 - June 2022

Tata Consultancy Services

Kolkata, India

August 2018 - June 2022

Company industry:
Financial Services

Process Associate

August 2018 - June 2022

Tata Consultancy Services Ltd

Kolkata, India

August 2018 - June 2022

Handled endtoend processing of PO and NonPO invoices in SAP,
ensuring timely and accurate postings.
Managed GRbased invoice processing, vendor reconciliation, and
discrepancy resolution including reversals and cancellations.
Worked extensively on SAP Tcodes (MIRO, ME23N, MR8M, FBL1N) to
support efficient operations.
Coordinated with vendors and internal stakeholders to resolve queries
and maintain smooth workflow.
Ensured adherence to SLAs, internal policies, and global process
standards.

Company industry:
IT Services
Job role:
Accounting and Auditing

ProcessAssociate

August 2018 - June 2022

Tata ConsultancyServices Ltd

Kolkata, India

August 2018 - June 2022

Handled endtoend processing of PO and NonPO invoices in SAP, ensuring
timely and accurate postings. Managed GRbased invoice processing, vendor
reconciliation, and discrepancy resolution including reversals and
reconciliation, and discrepancy resolution including reversals and
cancellations. Worked extensively on SAP Tcodes (MIRO, ME23N, MR8M, FBL1N)
to support efficient operations. Coordinated with vendors and internal
stakeholders to resolve queries and maintain smooth workflow. Ensured
adherence to SLAs, internal policies, and global process standards.

Company industry:
IT Services
Job role:
Accounting and Auditing

Education

University of Calcutta

July 2017

July 2017

Bachelor's degree, Accounting

India

Specialist in accounting and finance
View attachment

University of Calcutta

January 2017

January 2017

Bachelor's degree, Commerce

India

Skills

Customer Care
Expert
Customer Care
Expert
SAP
Expert
SAP
Expert
Invoice Processing
Expert
Invoice Processing
Expert
Accounting
Expert
Accounting
Expert
Accounts Payable
Expert
Accounts Payable
Expert
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCURE TO PAY PTP
Intermediate
PROCURE TO PAY PTP
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Accounts Payable Invoice processing
Expert
Accounts Payable Invoice processing
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INVOICE MATCHING
Intermediate
INVOICE MATCHING
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
PURCHASE ORDER PREPARATION
Intermediate
PURCHASE ORDER PREPARATION
Intermediate
RECONCILIATION
Intermediate
RECONCILIATION
Intermediate
Quality Auditing
Expert
Quality Auditing
Expert
Accounts Payable
Expert
Accounts Payable
Expert
AP Accountant
Expert
AP Accountant
Expert
E invoicing
Expert
E invoicing
Expert

Languages

English

Expert

Hindi

Native Speaker

Training and Certifications

Training
Basic computer & Excel
MiMi
SAP
Accounts payable

Hobbies and interests

playing chess