IT Support engineer
ONE Telecommunication services, Skopje
Total years of experience :22 years, 4 Months
• Installation and support of clients PC’s with Operating System (Windows 98/ Me / 2K / XP / 7 / 8, Suse..) and working applications (all version of Office, Adobe application, etc.);
• Installation, migration, support and administration of Windows Servers 2003, Windows Servers 2008 / 2008 R2 and Windows Servers 2012;
• Installation, support and administration Windows based network structure: ISA (TMG) Proxy Server; Domain controller and DHCP Server; Antivirus Server: McAfee, Sumantec, eTrust, Microsoft Forefront Endpoint Protection; Exchange Server: 2003, 2007, 2010, 2013; File Server (Storage); VPN Server, Cisco AnyConnect;
• Coordinate design, development, administration and operation of data networks (LAN, WAN, Internet access and security), including installation, maintenance and administration of all data network systems, firewalls, routers, switches, leased lines, ISDN and wireless equipment used data transfer and Windows OS areas and services in relation to data networks (DNS, DHCP, user access rights, Internet proxy services, network shares).
• Installation, configuration, support and administration of Cisco network equipment: Switches (Catalyst 2900, 3500, 3700, 4500), Routers (Cisco GSR, 3700, 3000, 2900, 2800, 1800, 1700, 800), Firewalls (PIX 515, ASA 5550), 3COM 12/24 port switches etc.;
• Installation and support of other Hardware equipment: printers, scanners, VoIP gateways, fax, bar code readers, fiscal printers, etc..
• Implementation, installation, training and technical support for ERP Systems, based on SAP and Oracle ERP.
• Implementation, installation, training and technical support for several POS Systems: Ultra POS System; Infoplus POS System; CosmoRetail POS System;
• Making business analyses and reports for every position.
• Installation and support of clients PC’s with Operating System (Windows 98/ Me / 2K / XP / 7 / 8, Suse..) and working applications (all version of Office, Adobe application, etc.);
• Installation, migration, support and administration of Windows Servers 2003, Windows Servers 2008 / 2008 R2 and Windows Servers 2012;
• Creating applications as a part of TRIS -System (Treasury Information System). Provision of services from all levels (consultancy, technical support, training, delivery and installation of computer and communication equipment, system and application software, maintenance etc.)
• Creating applicatiоns as a part of BIS -System (Banking Information System) in a several Bank Institutions. This system is based on specialized program solutions optimized to the needs of specific banking sectors and a flexible program for data exchange between specialized programs.
• Servicing Bank Information system. Training our customers, technical support, delivery and installation system and application software.
• Creating applicatiоns as a part of ERP Systems for government institutions, agencies and local government bodies, in the fields of management of public revenues and expenditures and for companies from the public and private sector, in the field of enterprise resource management.
Bachelors of Science Degree at "St. Cyril and Methodius" University - Faculty of Electrical Engineering, Skopje; Macedonia; • Education profiling: Computer Science and Informatics;