Gordana Glisic, Head Of Food And Beverage Project

Gordana Glisic

Head Of Food And Beverage Project

Hill Robinson ltd

Lieu
Serbie
Éducation
Diplôme, food safety
Expérience
11 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 2 Mois

Head Of Food And Beverage Project à Hill Robinson ltd
  • Arabie Saoudite - Riyad
  • novembre 2019 à juillet 2020
Assistant Restaurant Manager à Silversea cruise line
  • Etats Unis - Ketchikan
  • février 2019 à août 2019
Restaurant Manager à Grand Circle cruise line
  • Etats Unis - Abington
  • février 2018 à janvier 2019
Food And Beverage Manager à Sea cliff resort
  • Tanzanie - Zanzibar
  • décembre 2016 à février 2018
Restaurant Manager à Sheraton Grand Doha Resort & Convention Hotel
  • Qatar - Doha
  • septembre 2015 à novembre 2016
Restaurant Manager à International Food Concept Co.
  • Qatar - Doha
  • novembre 2012 à mai 2015

Responsible for back and front of the house, employee scheduling, ordering, reports and overall restaurant achievement . As well stuff training and promoting.

Banquet Manager à Royal catering
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2011 à novembre 2012

Responsible for a royal, ladies and VIP events as a supervisor, coordination and operation manager. Been involved in a project F1 Abu Dhabi 2011, Mubadala World Tennis championship 2011, reception for German president in a Abu Dhabi chamber, private dinner parties in Sheik palace, staff canteens in “Teaching” and “Monte Carlo beach club “.
For past 2 month in charge supervisor for staff canteen in new opened “Sofitel” hotel in Abu Dhabi.

Events Manager à nada-g
  • Serbie - Valjevo
  • décembre 2010 à octobre 2011

Hiring, firing and training employees, organisation and communications with customers. Plan events and coordinate staff. Maintain high standard of service and consistently monitor improvement of overall operation. Company was involved in connecting caterers, interior designers, florists, musicians, restaurants with a goal to bring all customers ideas and wishes to reality .
During that period spent 1 month in Greece and 2 months in Cyprus working on several projects for foreign customers.

room service dispacher à princess cruises ltd
  • Australie
  • janvier 2009 à décembre 2010

During two years was involved in whole F&B operation of Buffet restaurant, room service and traditional service, formal dinning rooms, Italian restaurants, steak house, catering pass around service etc. with international guest Worldwide on a cruise ships with capacity of 2500-3500 pacs.

Éducation

Diplôme, food safety
  • à Serv Safe national restaurant association
  • janvier 2013

ANSI- Accredited program of American National Standards Institute and the Conference for food protection certificate.

Diplôme, food safety
  • à Systems college
  • décembre 2011

Essential food safety training certificate

Diplôme, international service management
  • à Princess cruise line “Education at sea” college
  • juin 2009

Matre d' training achieved certificates - communication with management -communication basics -lasting impressions -the extra effort -accountability that works -adopting to change -cultural appreciation -dealing with challenging customers -C.R.U.I.S.E credo(courtesy, respect, unfailing in service, excellence) -excellent passenger relationships -managing stress -motivation me -paths to success -professional presence -time management -working as a team -harassment and retaliation policy

Diplôme, english language
  • à “Berlitz Center Belgrade”
  • juin 2008
Etudes secondaires ou équivalent, foreign languages and literature
  • à valjevska gimnazija
  • mai 1998

Specialties & Skills

Customer Service
Time Management
Staff Training
Events Organisation
Achieving Targets

Langues

Serbe
Expert
Anglais
Expert
Russe
Débutant

Formation et Diplômes

Luxury Hospitality-7 habits of highly effective managers (Certificat)
Date de la formation:
January 2020

Loisirs

  • fashion
  • interior design
  • traveling