Senior Assistant to Chief Operating Officer
King Faisal Specialist Hospital & Research Center
Total years of experience :19 years, 7 Months
Complex diary management, organisation and coordination of meetings, conferences and events as necessary;
Produce documents and power point presentations; ensure the timely and high quality production and presentation of all documentation;
Handle incoming telephone calls, enquiries and requests in a professional and efficient manner;
Maintain electronic and paper filing systems to ensure the easy retrieval of required documents/information;
Providing strong project administration support to both directors in a timely effective manner.
Managing high volume, complex overseas and domestic travel arrangements, including flight schedules, visa preparation, transport and accommodation arrangements, liaising with local contacts where appropriate;
Ensure COO and Executive Consultant are appropriately prepared for meetings and that all documentation for said meetings is collated and professionally presented
Research background materials and information and prepare documents, reports and presentations
Key tasks are as follows: accurate and timely preparation of correspondence and documents through audio-typing and word processing, to prepare mail and enclosures for dispatch, to arrange for all copying to be done by filing or self as appropriate, to undertake file management in particular daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures in the Office Manual or as required by fee earners, to attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care, to ensure the confidentiality of all the firm’s and client’s documentation and information, to make appointments, arrange meetings and to maintain an up to date computer diary for Principal, to provide support to other secretaries and fee earners as required, to provide guidance to junior and temporary secretaries, to undertake any specific training when required to do so and overall to have a responsibility towards self-development, to undertake other clerical and administrative duties as may reasonably be required from time to time
Providing secretarial and administrative support to lawyers and legal executives.
Keeping records up to date
Typing up legal documents
Answering the phone
Organising diaries
Preparing court forms
Performing legal research
Making appointments with clients
Searches on Land Registry
• Act as the primary contact for those seeking to make appointments with the Executive Director and maintain his diary.
• Liaise with departmental personnel, hospital administrators and other organizations, to facilitate communication and appropriate action on behalf of the department.
• Manage routine enquiries and refer those that are appropriate to person responsible as required. Formulate a variety of correspondence including that of a sensitive nature, transcribe correspondence, minutes of meetings, committee formation orders and assure distribution as required.
• Establish and maintain database and filing system both electronic and hard copy.
• Provide holiday coverage as appropriate. Delegate and prioritize workflow and supervise lower reports. Receive, screen, register, distribute and prioritize all incoming mail, electronic and hardcopy. Prepare reports, and manage special projects as assigned.
• Drafting of legal documents to include court proceedings.
• Making and taking detailed telephone calls on behalf of solicitor.
• Liaising with various legal offices and departments.
• Receives and screens visitors and telephone calls and taking detailed attendance notes.
• May take or transcribe legal dictation, minutes of meetings, and taped records of conferences, settlement discussions, or interviews.
• Files legal papers Prepares and assembles materials, documents, and exhibits for meetings, court appearances, and hearings.
• Assists in the preparation of financial reports.
My role as a Care Assistant involved working on a one to one basis with adults with mild to severe learning disabilities or Alzheimer’s. I worked with the people I cared for within their own homes, occasionally doing a sleep-in shift, offering assistance with their daily routines including personal care, administering medication, meal preparation, household chores, income and bill management, health and safety issues, household maintenance, helping to improve their quality of life and independence and most importantly being their support and their friend when they needed me.
I enjoyed spending time with the people I cared for, engaging in conversation and taking them out for the day whenever possible. I enjoy the challenge of dealing with the more complex Service Users and developing relationships with these people. I maintained records for the people I cared for including finance records, health and safety checks, medication files and daily reports that are written after every shift. I dealt with Consultants, GP’s, social workers and many other people with regards to service user care. Although I worked alone with the people I cared for I did work within a team to provide the very best care and support for people with learning disabilities.
The purpose and aims of this qualification are to allow Candidates to: • Develop the essential, generic background knowledge and understanding for a range of middle management roles • Develop the background knowledge and Understanding of the personal and interpersonal Skills required for an effective middle manager. • Support the learner in acquiring the knowledge and Understanding for the EDI Level 3 NVQ Certificate in Management