Sr. Receptionist
Nail Spa
مجموع سنوات الخبرة :10 years, 0 أشهر
Greeting the clients upon there arrival to the spa.
Handling booking for there future appointments.
Checking the availability of the service and upgrade, upsale
the other service to the clients.
Ensuring and maintain the cleanliness of the spa.
Handling and sorting the clients complain for there unsatisfied upon there treatment if the manager is not availbale
Reporting all the incident to the manager such as client's concern, target and sales.
Handling petty cash, visa payment.
Coaching and do briefing the SOP policy, the target, sales for each day if the manager is not around.
Logging in and out for the all the report of end of the transaction.
RECEIVING TELEPHONES CALLS FROM THE CLIENT.
DO BOOKING FOR THE SERVICES
UPDATING FOR THE TIMES FOR THE BOOKING AND AVAILABILITY FOR THE CLIENT IN THE SAID DAY.
MAKING FATURA FOR THE SERVICES
RECEIVING PAYMENT CASH/CREDIT CARD OVER THE COUNTER
ENSURES CUSTOMER SATISFACTION
GREETINGS AND ASSISTING WALK IN CLIENT
Accepting payments to the customer, greets and attend, answer telephone calls, following up order to for the clients to the pantry.
GIACOMINO'S CHICKEN, PASTA & ITALIAN RESTAURANT
GENERAL SANTOS CITY, Philippines
March 2005 - June 2008
SERVING CREW, CASHIER, PARTY COORDINATOR (ALL AROUND CREW)
• Attending to customers' needs
• Maintaining cleanliness of the restaurant
• Inventory of supplies (incoming & outgoing)
BACHELOR OF SCIENCE IN COMMERCE MAJOR IN BANKING & FINANCE