Specialist - Executive Search, Recruitment, Research
Qatar Airways
Total years of experience :14 years, 8 Months
A headhunter with the Executive Search and Recruitment team at Qatar Airways focused on building talent pipelines and mapping global talent pools.
Talent Acquisition
Executive Search / Headhunting
Market Mapping / Talent pool research
Sourcing strategies include: Boolean and Google advanced searches, active direct approaches through cold calling, Social Media and professional networking.
HR Systems - Applicant Tracking Systems (ATS), Recruitment Management Systems (RMS)
Primarily focused on mid-management to executive-level roles on a global scale.
Talent Pipeline partner for all business entities of Qatar Airways Company Q.C.S.C from Qatar Airways - the national carrier of Qatar, Qatar Airways Cargo, Qatar Duty Free (QDF), Qatar Aircraft Catering Company (QACC), Qatar Aviation Services (QAS), Qatar Distribution Company (QDC), Qatar Internal Media Services and Hamad International Airport (HIA).
Project Management
• Maintain and expand client relationships through delivery of HR solutions
• Plan, design, implement and evaluate project delivery phases and manage project risks
• Coordinate with cross-regional and cross-functional teams to deliver to schedules and timelines
• Document project plan and project progress through the use of project charters, gantt charts and risks reports
• Integrate resources to systems and infrastructure, so that all processes are streamlined and aligned to the business strategy
• Create process flows using the APQC framework
• Modeling and simulation of business cases to achieve a realistic estimation of real-life situations
• Strategize and prepare responses to RFPs
Project Highlights
Current Project: Basic Skills Assessment Center for Tamkeen (Labour Fund): Worked as a Project Manager with a cross-functional team to design and implement a Skills Training Program and Assessment Center for citizens of Bahrain. I am responsible for the project management, Skills Gap Analysis, Design of Skills Assessment tool, Process flow design of Assessment center at Seef Mall, Documentation of IT and functional manuals, Pre-launch training of Tamkeen staff and Post delivery feedback.
Achievement: The project is now being piloted and will be launched officially in the next couple of weeks. 40 respondents are now scheduled to benefit from the scheme in the very first week.
Past Project: Business Unit HR for 16 employees at Tamkeen
Worked as the HR Leader for the recruitment and selection of 16 employees who are assigned on-site at Tamkeen. I was responsible for on-boarding activities, performance reviews, training need analysis, employee relations and operational activities such as Medical Insurance, Payroll, Mobilization efforts etc.
Other projects handled: Competency Framework Design and Design of TNA system and processes.
Consulting & Research
• Develop and maintain contemporary best practices in talent identification, sourcing, engagement methodologies and practices.
• Provide internal stakeholders with original research and market intelligence to identify target organizations, top industry talent and ensure the delivery of successful HR solutions
• Undertake research on industries, organizations and their employees to provide general market intelligence to internal departments and clients
• Research and develop human resource manuals and lead internal process development initiatives to ensure efficient delivery of consulting solutions to clients.
• Generate analytical reports for multiple industries and business sectors, synthesizing primary and secondary data, and business reviews for senior management.
Recruitment
• Leads and supports candidate management and engagement
• Interview and qualify candidates against core competencies, drivers and motivations, remuneration and education and professional qualifications, providing careers advice and mentoring.
• Develop and maintains positive, supportive, productive and mutually beneficial long term relationships with internal and external stakeholders
• Develop “talent pools” of candidates for key clients in Bahrain and Saudi, to meet their recruitment needs at all levels, across business sectors and functions.
Project Management
• Analyze process requirements, build project scope and allocate resources and tasks timelines
• Monitor project checkpoints and process controls to report project status to stakeholders.
• Document Standard Operating Procedures (SOPs) through Administration Manuals and User Manuals.
• Create project charters, process mapping using MS Visio and workflows for project execution
• Document each project phase, and review post-project impact.
• Collaborate with HR teams for documenting functional/technical requirements
• Create brochures, flyers and presentation for new training events.
Learning & Development
• Conduct Training Need Analysis (TNA)
• Manage client registrations for high-profile global training curriculum - Securities Derivatives Intensive
• Administration of the firm’s Learning Management System (LMS)
• Facilitate training curriculums on Leadership & Management, Organizational Skills, Diversity & Inclusion, Management Best practices.
• Manage budgets and measure Return on Investments (ROI) for training events.
• Train employees on technical applications through Tele-presence and Live Meeting
• Create and deploy eLearning and webcasts for training curriculums using Knowledge Planet.
• Market training opportunities through the online content management tool - KIWI
• Mentor new analysts who join the TMS- Bangalore team
Performance Review Administration
• Ensure data integrity in HRIS and monitor adherence to compliance controls
• Involve in the annual Performance Review process during the execution phase in handling queries relation to choosing of reviewers, submission, assessment and feedback
• Assist in the compilation of Diversity scorecards for executive leadership during the execution phase of Review cycle.
Workforce Analytics
• Manage organizational trees and employee reporting structure on a weekly basis
• Generate headcount metrics through Web Intelligence report in Business Objects
• Use of variance and scenario analysis, Pareto charts, histograms, and trend line extrapolations to derive business intelligence.
1) Conduct training needs assessment to ensure alignment between training needs and training opportunities
2) Manage vendors such as training consultants and conference venues to ensure seamless and cost-effective logistics and obtain good return on investment.
3) Strategic planning for roll-out of global pilot events and roadshows, catering to cultural and linguistic diversities.
4) Content development for website using Typo 3, training material, brochures & flyers for internal marketing.
5) Reporting & Analysis of training feedback for management’s review.
Human Resource Management and Financial Management Received First Class with Distinction
