Mary Grace Arce, Executive Assistant

Mary Grace Arce

Executive Assistant

Crystal Gallery LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, BSBA
Expérience
5 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 9 Mois

Executive Assistant à Crystal Gallery LLC
  • Émirats Arabes Unis - Dubaï
  • mars 2008 à octobre 2013

March 2008- present Crystal Gallery LLC- Dubai
Executive Assistant to Sales and Marketing Director/ Director- Finance/ Cum Sales Coordinator

 Organizes and maintaining diaries, set and confirm appointments as directed, received and schedule visitors.
 Prepare reports, presentations and correspondences, facilitates distribution and does the necessary follow-ups. Organizes and maintain files of records and correspondences, including special projects.
 Screen calls and relays messages, responds to telephone enquiries whenever possible, forwards calls to appropriate party. Handle all inquiries within my capacity.
 Coordinates with different offices regarding Director’s (& associates) travel schedules & hotel accommodations. Responsible for the preparation/arrangement of visas, hotel accommodations & renewal of passports.
 Perform general clerical duties to include: photocopying, filing, and faxing, preparing outgoing mail, acquaint of reception and other administrative staff, etc.
 Process replies on own initiative or from Directors dictation or notes.
 Coordinate both internal and external meetings and conferences.
 Fix commitments to maximize Directors time efficiency as well as arrange "callbacks" to protect Directors time.
 Assists in handling routine and advanced correspondence that include confidential and time-sensitive letters, memoranda and transcribes dictation type documents.
 Accounts Responsible- Utilities (DU, Etisalat, DEWA)
 Handling and coordinating company and personal properties of the management.

Sales Coordinator Responsibilities
 Attending sales enquiries
 Follow-up on status of sales orders
 Handle correspondence relating to customers
 Attend and solve problems arising from sales orders
 General administrative work relating to sales agreement, correspondence, etc - quotation, purchase order, delivery order
 Process / Co-ordinate sales order with operations department to meet delivery schedules of customer

Customer Service Advisor à Planete Enfants
  • Malaisie
  • décembre 2007 à décembre 2007

December 2006- 2007 Planete Enfants- Malaysia KL
Customer Support Advisor

 Maintain Point of Sale material in excellent condition, changing as necessary for promotions or to replace old or dirty POS in a timely manner.
 Maintain shop in a clean and neat manner, ensuring that products and packaging are clean and attractive.
 Build and maintain positive relationships with the sales staff resolving product or service problems promptly and ensuring excellent customer relations.
 Maintain efficiencies and cost effectiveness.
 Monitoring the status of daily and monthly shop target.
 Responsible to handle customer complains.

Éducation

Baccalauréat, BSBA
  • à Batangas State University
  • avril 2005
Baccalauréat, E- Commerce/ Marketing/ Management
  • à Batangas State University
  • avril 2005

Im a graduate of Bachelor of Science in Business Administration

Baccalauréat, Business Administration
  • à Batangas State University
  • janvier 2005

2001- 2005 Batangas State University Batangas City, Philippines BS Business Administration

Etudes secondaires ou équivalent,
  • à Batangas National High School
  • janvier 2001

1997-2001 Batangas National High School Batangas City, Philippines

Specialties & Skills

Customer Service
Marketing
Administration
ADMINISTRATIVE SUPPORT
AND MARKETING
CASHIER
CLERICAL
CLIENTS
CORRESPONDENCE
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT

Langues

Anglais
Expert
Filipino
Expert