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Gracie Cantoy, Management Operations Trainee

Gracie Cantoy

Management Operations Trainee·Sitio Maupot Family Resort

Philippines

Bachelor's degree, Hospitality

Work experience

Total years of experience: 6 years, 3 months

Management Operations Trainee

January 2026 - January 2026

Sitio Maupot Family Resort

Kidapawan, Philippines

January 2026 - January 2026

• Rooms Supervision: Managed front desk workflows, supervised housekeeping room inspections, and
resolved guest concerns.
• Operations Management: Oversaw daily restaurant service flow, coordinated kitchen staff, and
monitored inventory quality control.
Company industry:
Hospitality & Accomodation

Hotel & Restaurant Management Trainee

January 2025 - January 2025

D’ Japanese Tunnel Family Resort & Restaurant

Davao, Philippines

January 2025 - January 2025

• Housekeeping & Front Office: Handled room maintenance, bed-making, guest check-ins, and
booking inquiries.
• Kitchen & Restaurant: Assisted in culinary food preparation, dining area setup, and food service.
Company industry:
Hospitality & Accomodation

On-Call Waitress / Caterer

January 2024 - December 2024

Mama Adi’s Kitchen

Kidapawan, Philippines

January 2024 - December 2024

• Assisted in prompt food and beverage delivery while ensuring excellent customer service and
hospitality.
• Prepared service stations and cleared, sanitized, and reset tables quickly during peak operation
hours.
Company industry:
Catering, Food Service, & Restaurant

On-Call Waitress / Caterer

January 2024 - January 2024

Lanie’s Eat All You Can & Catering Services

Kidapawan, Philippines

January 2024 - January 2024

• Monitored buffet lines to replenish food choices, manage proper serving temperatures, and minimize
waste.
• Coordinated closely with the kitchen team to handle high-volume dining guest turnarounds
smoothly.
Company industry:
Catering, Food Service, & Restaurant

On-Call Waitress / Caterer

January 2018 - January 2023

Nanay Lucy’s Catering Service

Kidapawan, Philippines

January 2018 - January 2023

• Welcomed event guests, served appetizers, and refilled buffet trays to ensure continuous food
availability.
• Packed up catering equipment, sorted dishes, and assisted in restoring the event venues cleanliness.
Company industry:
Catering, Food Service, & Restaurant

Education

University of Southern Mindanao

June 2026

June 2026

Bachelor's degree, Hospitality

Philippines

Kidapawan City National Highschool

July 2022

July 2022

High school or equivalent, Accounting

Philippines

Skills

COOKING

Intermediate

FOOD PREPARATION

Intermediate

FRONT OFFICE

Intermediate

GUEST RELATIONS

Intermediate

HOSPITALITY

Intermediate

HOSPITALITY MANAGEMENT

Intermediate

HOUSEKEEPING

Intermediate

MANUFACTURING ENGINEERING

Intermediate

RESTAURANT OPERATION

Intermediate

SERVICE MANAGEMENT

Intermediate

Languages

English

Intermediate