Customer Care Executive
DHL Express
Total years of experience :8 years, 2 Months
• Taking Customer Query Calls.
• Sending e-mails to dispatch regarding deliveries and custom duty collection.
• Coordinating with customers regarding the shipment status.
• Preparing daily reports and submitting to accounts department
• Advising in various customer care training programs.
• Welcoming the guest
• Showing the Guests their rooms
• Arranging the conference room to meet the customer's needs.
• Assist the General Manger in co-ordination with other head of departments and execute the job.
• Attending calls
• Internship as a mechanic for private land rover garage al rai Kuwait for a period of 3 years .