MANAGER-DEALER NETWORK
KUWAIT AUTOMOTIVE IMPORTS COMPANY
Total years of experience :9 years, 5 Months
-MANAGE ALL OPERATIONS OF THE COMPANY, INCLUDING THE ORDER PROCESS FROM
THE FACTORY TO AFTER-SALES SERVICE.
-MAKE DECISIONS IN A TIMELY MANNER TO ENSURE SMOOTH OPERATIONS.
-MAINTAIN EFFECTIVE COMMUNICATION WITH TEAM MEMBERS, CLIENTS, AND
SUPPLIERS.
-ENSURE COMPLIANCE WITH COMPANY POLICIES AND REGULATIONS.
-CONTINUOUSLY IMPROVE PROCESSES TO ENHANCE PERFORMANCE AND CUSTOMER
SATISFACTION.
-EXPERIENCED IN HANDLING PROCESSES IN SABER PORTAL, FASAH PORTAL, AND
CUSTOMS CLEARANCE
• Addressed customer complaints and implemented measures to eliminate issues,
resulting in increased customer satisfaction.
• Devised new strategies to boost product sales, expand territory, and increase
market share, presenting them to management for implementation.
• Tracked customer behavior, market trends, and current market share to realign
company goals, making necessary adjustments to sales procedures.
• Built and maintained the distribution network, ensuring compliance with company
standards and controls.
• Completed all reports accurately and on time, updating customers' database and
aging list.
• Monitored competitors' activities to stay ahead of the competition.
• Reviewed sales targets with everyone involved on a regular basis, ensuring they
were met.
• Responsible for the retention, filing, and proper handling of 50 client accounts.
• Played a key role in expanding territorial sales by 30% and customers base by
25%.
• Developed new protocols and standards for customer services to enhance
efficiency of company operations.
• Conducted feasibility studies and market research to implement sales
objectives/plans, and proposed business recommendations to the management
team to support all market activities
Sales Pirelli and Infinity tires
increase share in the market
open new accounts and follow them sales and collection
Business Administration course
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