Insurance Clerk / Receptionist
Jordan Insurance Company
Total years of experience :8 years, 8 Months
Post Motor Policies for different brokers.
Perform administrative tasks such as maintaining reports and records of insurance policies.
Check Motor Policies for renewal.
Assist Claims Dept. in dispatching of documents and making it ready for scanning.
Perform administrative tasks such as filing, checking list of claims and posted policies.
Issue Marine Policies.
Calculate premiums and process applications.
Answer, screen and forward any incoming phone calls while providing basic information when needed.
Perform other clerical duties.
Provides support and assistance to co-employees in using companies computer systems:
- Micros OPERA Property Management System
- Micros POS (Point of Sale)
- Microsoft Navision System
- Fixed Asset Department System (FAD)
Troubleshoot and solve technical problems.
Assist guests regarding IT related concerns.
Monitor WIFI’s network traffic and guests bandwidth utilization.
Installing and configuring computer hardware, operating systems, applications and updating required hardware and software.
Setup new user account, profile and dealing with password issues.
Create Daily Status Reports (Network, Systems, Equipment).
Perform data analysis and audit.
Defines application problem by conferring with the users and procedures.
Develops solution by preparing and evaluating alternative workflow solutions.
Validate results by testing the system.
Back-up Server Data
Maintain up-to-date asset inventory of all IT equipment and documents.
Experience in data entry and email response handling.
Assist end user via phone support or remote desktop administration.
Prioritize customer needs with high level of confidence and professionalism.
Identify and research client needs.
Provide innovative service solutions to our clients.
Process billings and update client status.
Maintain broad knowledge of client products and services.
Ensure customer satisfaction by giving quality service.
- Validate installation and operation of PCOS Machine.
- Maintain constant communication with security provider in safekeeping and security of PCOS machines and its peripherals.