Gretta Chalhoub

• Promoted brands and products to specifiers throughout the MENA region
• Responded to incoming requests via email and website inquiries and handled cold calls
• Used project database and product knowledge to convince clients
• Created and enhanced agency and partner relationships
• Coordinated & managed content management and information shared with clients and suppliers
• Identified brand-building areas
• Provided design and direction for visual communications media for the company such as newsletters, corporate portfolio and presentations
• Assisted in the development of uniform graphic standards and visual brand strategies
• Brainstormed and developed ideas for creative marketing campaigns

• Researched & designed soft skills training topics
• Delivered full day training sessions
• Allocated & scheduled training sessions on the training online platform
• Planned and organized the yearly training calendar
• Supported in the training need analysis
• Supported in outsourcing external trainings
• Supported in the yearly budget planning
• Tested the training automation process
• Extracted and audited trainings reports dashboards
• Followed up on logistics bookings, cancellations & F&B orders
• Coordinated the feedback and suggestions of the departments to matters related to trainings
• Observed and updated new joiner programs, booklets, workbooks, tests and evaluations
• Supported in technical training, buying resources, set up, design and delivery

• Managed a team of sales associates and provided support and development options through the necessary trainings and personalities survey study
• Provided customer service and sales solutions to clients
• Managed brand development and all related requirements including stock management, transfers, sales analysis and suggested options and events for marketing and buyers
• Provided a full brand analysis report to the buyers
• Delivered full training sessions once to twice a month

• Conducted market research with the interpretation and analysis of the results obtained
• Concluded the Bank Audi positioning on different levels compared to its competitors
• Prepared the presentation needed to show the outcome of the research