Sales Executive
MRMA General Trading
Total years of experience :11 years, 6 Months
Identifies and quantifies the current needs of consumers; research where those items can be sourced and market it heavily.
Resolves product or service problems by clarifying the customer’s complaint; determining the causes of the problems; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; following up to ensure the resolution.
Helping customers calling from the United States of America to cancel their weight-loss daily
manual online subscription.
Up-selling the company’s other products from customers who call in.
Handling customer refund request.