جول فراز

› Managing integrated facilities & property management operations of the Old Town Heritage commercial market (A UNESCO
Heritage site).
› Management and coordination of all the Property and Facilities Management Services and deliverables across multiple
contracts
› Manage all F&B, Retails and other seasonal activations in the heritage market.
› Manage tenants operations, lease contracts, quality audits, mystery shopper audits, etc.
› Manage all contractors and service providers for the delivery of FM services, Audit & control of KPI and SLA related to a
contractual obligation.
› Responsible for the Facilities Management Service including QHSE policies, procedures, and systems that support a safe and
professional work ethic and that it remains relevant and up to date ensuring they are aware of the Companys Integrated
Management System (IMS), legislation, regulatory compliance, and industry best practice.
› Contribute to preparing Budgets, financial monitoring, and cost controls.

Project SAR- & KAFD
› Managed total facilities management operations of SAR (Saudi Arabian Railway) north line seven stations, two
locomotives workshops and SAR head office, KAFD (King Abdullah Financial District Riyadh).
› Responsible for the day-to-day management of the service delivered by in-house staff, and appointed service providers
across the contract, including liaison with other key support staff providing guidance and direction as required.
› Provides continuous oversight and monitoring of performance for both Hard and Soft services and liaises with other
departments and key stakeholders on all matters.
› Responsible for ensuring compliance with the companys financial, commercial, service delivery, risk mitigation, and
achievement of contractual targets of quality, safety, and service reliability. And ensuring FM services are effectively
managed and delivered to the highest standard.
› Management and coordination of all Facilities Management Services and deliverables across multiple contracts
› Managed all activities by contractors and service providers for the delivery of FM services, Audit & control of KPI and
SLA related to a contractual obligation.
› Responsible for the Facilities Management Service including QHSE policies, procedures, and systems that support a safe
and professional work ethic and that it remains relevant and up to date ensuring they are aware of the Companys
Integrated Management System (IMS), legislation, regulatory compliance, and industry best practice.
› Carry out audits and inspections of service providers contractual obligations and performance. Sample work orders and
ensure completion as per quality expectations and SLA.
› Contribute to the preparation of Budgets, financial monitoring, and cost controls.
› Done mobilization & transition for MISK city Riyadh project.

› Managed total facilities management operations of seven shopping malls (Arabian Centers) in the western region of
KSA.
› Worked as facilities manager for Mall of Arabia Jeddah KSA
› Responsible for routine corrective and PPM maintenance for all eight shopping malls in the region.
› Managed Hard & soft services and other facilities services sub-contractors in the region
› Meeting and coordination with clients, and internal departments to run smooth operations
› Generating monthly yearly reports for the client and higher management
› Performed related duties & responsibilities.

Project Alshaya Fashion
› Managed total facilities management operations of world-famous casual dining and fashion & retail brands, Starbucks
coffee, PF changes, Texas Roadhouse, Potbelly, Cheesecake Factory, H&M, American Eagle, Debenhams, and
Footlocker.
› Manage the MEP & Soft service subcontractors and carry out audits to monitor the standard of work and completion
Schedule. Monitoring progress, the effectiveness of remedial works, outstanding works, and end-of-defect works as
carried out by the contractors and reporting to the head of the department. Respond to major maintenance calls and
resolve the problems within the agreed time frame and provide suggestions to the brand to minimize the breakdown
Occurrences,
› Constant coordination with all the sub-contractors/direct contractors involved with the projects,
› Daily monitoring reviewing CAFM (Archibus).
› Performs related duties and responsibilities as required.

Project Deira
› Worked as a facilities operations engineer for MAF Deira city center complex (shopping mall, MAF Towers, MAF Hotel,
City center Offices) And Abu Dhabi Airport.
› Monitor daily CM and PPM activities.
› Determined priorities and completed assignments timely.
› Conduct regular inspections of the site and property within the Engineering Sections to avoid any major failures.
› Assign Jobs to be carried out by each technical staff member at the complex and supervise the progress of the work being
carried out.
› Provide training and toolbox talk to the team.
› Conduct training sessions on new work methods or procedures, safety regulations, work policies, codes, and standards.
› Responsible for fire and safety programs and procedures within the area of my responsibility.
› Legally responsible for the quality assurance inspection.
› Performs related duties and responsibilities as required.

Project EKFC, Centro, Movenpick, Nandos
› Managed total facilities management operations of the companys four major projects.
› Assign Jobs to be carried out by each technical staff member at project sites and supervise the progress of the installation
work being carried out.
› Accountable for the daily engineering activities.
› Ensure the safety of hazardous areas.
› Legally responsible for the quality assurance inspection.
› Visit the project site to check project activities.
› Control on quantity & quality of the materials used at the project site.
› Performs related duties and responsibilities as required.

Project World
› Managed total technical operations of a sub-division in north KPK Pakistan.
› Respond to major & minor maintenance calls and resolve the problems within the agreed time frame and provide
suggestions to customers to minimize the breakdown occurrences.
› Review the jobs carried out by the technical team at project sites, for their correctness.
› Satisfy with all queries raised by the client, once the installation, testing, and commissioning is over.
› Determine priorities and complete assignments promptly.
› Provides training to junior staff as required.
› Once the project is completed, coordinate with the clients representative, to physically check each piece of equipment
supplied and installed to obtain the clients signature on the report.
› Resolve any problems faced by our technical team during project execution.
› Timely correspondence with all project-related entities to ensure that our companys interest is not compromised by
other contractors involved in the project.
› Performs related duties and responsibilities as required.