Gulsem Mavlikhanova, Front office reception

Gulsem Mavlikhanova

Front office reception

Zulekha hospital

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, business
الخبرات
8 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 2 أشهر

Front office reception في Zulekha hospital
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2018

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Sales assistant في Al futtaim company
  • الإمارات العربية المتحدة - دبي
  • أبريل 2015 إلى سبتمبر 2017

Provide good customer service

الخلفية التعليمية

بكالوريوس, business
  • في Moscow State University of Technologies and Management
  • يناير 2008

q 2002 -2008 Moscow State University of Technologies and Management. Specialty: Technologist of restaurant business.

Specialties & Skills

Training
Reporting
Problem Solving
Customer Service Skills
CLIENTS
CONTRACTS
CUSTOMER SERVICE
DATABASE
DIRECT MARKETING
IN SALES
MAKE SALES
MARKET RESEARCH
Makeup artist certificate

اللغات

الانجليزية
متمرّس
الروسية
متمرّس

التدريب و الشهادات

Sales skills (تدريب)
معهد التدريب:
Training center

الهوايات

  • My interest to learn other languages
    Spanish , Arabic