Gulsem Mavlikhanova, Front office reception

Gulsem Mavlikhanova

Front office reception

Zulekha hospital

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, business
Expérience
8 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 2 Mois

Front office reception à Zulekha hospital
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis septembre 2018

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Sales assistant à Al futtaim company
  • Émirats Arabes Unis - Dubaï
  • avril 2015 à septembre 2017

Provide good customer service

Éducation

Baccalauréat, business
  • à Moscow State University of Technologies and Management
  • janvier 2008

q 2002 -2008 Moscow State University of Technologies and Management. Specialty: Technologist of restaurant business.

Specialties & Skills

Training
Reporting
Problem Solving
Customer Service Skills
CLIENTS
CONTRACTS
CUSTOMER SERVICE
DATABASE
DIRECT MARKETING
IN SALES
MAKE SALES
MARKET RESEARCH
Makeup artist certificate

Langues

Anglais
Expert
Russe
Expert

Formation et Diplômes

Sales skills (Formation)
Institut de formation:
Training center

Loisirs

  • My interest to learn other languages
    Spanish , Arabic