Maysa Jabbour

• Answer telephone calls and provide information asked for
• Provide tier one services by greeting clients as they arrive
• Answer calls and manage appointments
• Diary Management of the therapists to ensure no or minimal wait time for clients with scheduled appointments
• Answer questions regarding the spa’s services and products
• Promote spa products and services
• Sell spa products and perform up-selling activities
• Handle POS transactions
• Keep spa area clean and organized
• Monitoring Spa Budgets
• Stock control
• Over seeing the day-to-day running of the team and procedures

Answering and making calls
Welcoming Guests
Arranging Meetings for the Manager Director
Sending E-mails
Preparing Presentations
Faxing
Photocopying
Arranging Travel Reservations
Making appointments