GURPREET PARDAL

 Ensure timely processing of all personnel requests in efficient, accurate and customer friendly manner.
 Co-ordinate amongst candidates/employees, Unit HR representatives, Payroll team and other relevant stakeholders to ensure smooth processing on On boarding / Off boarding/ Personnel / Labour and Visa activities.
 Provide correspondence and documentation support on all On boarding / Off boarding/ Personnel / Labour and Visa related issues, including letter generation, photocopying, packs creation and filing.
 Arrange for necessary formalities/ paperwork for On boarding / Off boarding like visa, Emirates ID, medicals, flight tickets, hotel accommodation, advances, as and where applicable.
 Ensure applicable system updates, where mandated/ required, suitable documentation and record keeping in line with all internal and external audit requirements.
 In case of deviations from defined SLAs/ policies/ processes escalate to the manager for appropriate action.
 Facilitating human resources processes.
 Administering employee health and welfare plans.
 Acting as a liaison between employees and insurance providers.
 Resolving benefits-related problems.
 Ensuring the effective utilization of plans related to HR programs and services.
 Answering employee requests and questions.
 Assisting with new employee hiring processes.
 Assisting with the performance review and termination processes.
 Assisting with the recruitment and interview processes.

•Managed the complete Recruitment lifecycle. Significant Direct recruitment savings mainly in: Medical, Finance, Legal, Marketing, Administration verticals.
•Entry to Mid-level: Pharmacists, Medical Sales Representative, Medical representative, Chartered Accountants, Finance traders, Finance Managers, Relationship Managers, Legal Counsel, Paralegal, Sales, Project Management, and Administration Officers.
•Placing job advertisements using job boards and social networking sites for recruitments like: LinkedIn, Bayt, Gulf Talent, Naukri gulf & Monster.
•Delivering high volume individual contributor hires
•Efficient global Resourcing, Negotiating, Placing, Reporting.
•Built relationships with a number of Freelance and Contractor vendors.
•Coordination of interviews and involved in negotiating the salary
•Maintaining and updating all documents in the system for further clearance
•Doing background checks and verifying the references, work experience and academic qualifications and all other documents
•Creating offer letter for the selected candidates and preparation and maintenance of Personal File and timesheet preparation
•Worked directly with both potential and current clients and candidates building strong business relationships.
•Sourced, screen and present qualified candidates to recruiting team or directly to client manager.
•Conducted phone screening interviews and evaluate applicant qualifications. Conducted in person interviews with qualified candidates to evaluate career goals and skillsets.
•Scheduled Interviews and working directly with candidates and hiring managers in multiple locations.
•Updated candidate records and job ppostings in our applicant tracking system. Performed reference checks for all qualified candidates prior to making an offer.
•Responsible for processing visa of employees from new employees to renewal of visa according to DMCC rules and regulations.
•Worked with senior management to create HR policies and procedures; recruit employees; and develop orientation, training and incentive programs
•Processing and maintaining attendance approved files, documents, employees leave, Cancellation, termination and final settlement.
•Generating reports to the management on weekly basis.
•Handling insurance for all the employees.
•Manage and co-ordinate calendar of Regional Head of HR, AME and organize meetings, travel itineraries, visa, accommodation for the team.
•Responsible for the entire recruitment plan to enable selection of quality talent for efficient On- boarding process
•Placing job advertisements using job boards and social networking sites for Bulk Assignments
•Coordination of interviews and involved in negotiating the salary
•Maintaining and updating all documents in the system for further clearance
•Doing background checks and verifying the references, work experience and academic qualifications and all other documents
•Creating offer letter for the selected candidates and preparation and maintenance of Personal File and timesheet preparation
•Organizing Medical and EID for visa stamping.
•Applying Medical Insurance for the new joiners and Bank Account openings
•Renewal of trade license and insurance of all the employees.
•Renewal of company vehicles.
•Scheduling meetings and interviews in person as well as via videoconferencing
•Travel arrangements : flights, car rentals and accommodations
•Liaison with the PRO for visa arrangements of various nationals
•Maintaining and updating employee onboarding files
•Liaising with executive search firms, agencies and other vendors for contracts, invoices and payments.
•Travel & Entertainment reimbursements
•Updating and development of various databases
•Manage phone calls and emails
•Respond promptly to managers’ queries
•Prepared all Purchase Orders for flights and stationary.
•Read and sorted all incoming e-mails.
•Couriered document using DHL and ARAMEX
•Order and maintained offices supplies and equipment

• Worked directly with both potential and current clients and candidates building strong business relationships.
• Sourced, screen and present qualified candidates to recruiting team or directly to client manager.
• Conducted phone screening interviews and evaluate applicant qualifications. Conducted in person interviews with qualified candidates to evaluate career goals and skillsets.
• Scheduled Interviews and working directly with candidates and hiring managers in multiple locations.
• Updated candidate records and job postings in our applicant tracking system. Performed reference checks for all qualified candidates prior to making an offer.
• Managed the complete Recruitment lifecycle. Significant Direct recruitment savings mainly in: Finance, Legal, Marketing, Administration verticals.
• Delivering high volume individual contributor hires
• Efficient global Resourcing, Negotiating, Placing, Reporting.
• Built relationships with a number of Freelance and Contractor vendors.
• Placing job advertisements using job boards and social networking sites for Bulk Assignments
• Coordination of interviews and involved in negotiating the salary
• Maintaining and updating all documents in the system for further clearance
• Doing background checks and verifying the references, work experience and academic qualifications and all other documents
• Creating offer letter for the selected candidates and preparation and maintenance of Personal File and timesheet preparation
• Generating reports to the management on weekly basis.
• Handling Visa process including medical and Emirates ID applications.
• Handling insurance for all the employees.
• Manage and co-ordinate calendar of Regional Head of HR, AME and organize meetings, travel itineraries, visa, accommodation for the team.
• Providing general and administrative support to the team.
• Receive and sort emails.
• Schedule appointments and organize meetings.
• Register necessary information and update the employees accordingly.
• Handling insurance for all the employees

Processing, Typing and translation of HR- related documents, usually appointment contracts for staff for processing new and for renewal of visa.
 Processing of new, renewal and cancellation of visas.
 Maintaining data of 250 employees and preparing monthly reports.
 Coordinating with consultancies for sourcing and sorting of Cvs and applications for recruitment.
 Maintaining visa expiry, renewal status, attendance, OT, leave, joining and termination formalities.
 Filling, data entry, sorting and handling emails of clients, preparing quotations and contracts, preparing MEMO for company.
 Professional and excellent customer focus.
 Maintaining mails and fax

Assisting Australian customers on calls to get internet issues fixed, arranging technicians.
*Resolving customers’ issues by coordinating with various departments.
*Excellent customer service

Processing, Typing and translation of HR- related documents, usually appointment contracts for staff for
processing new and for renewal of visa.
* Processing of new, renewal and cancellation of visas.
* Maintaining data of 250 employees and preparing monthly reports.
* Coordinating with consultancies for sourcing and sorting of Cvs and applications for recruitment.
* Maintaining visa expiry, renewal status, attendance, OT, leave, joining and terminationformalities.
* Filling, data entry, sorting and handling emails of clients, preparing quotations and contracts, preparing MEMO for
company.
* Professional and excellent customer focus.
* Maintaining mails and fax

Assisting customer through online chats.
*Educating customers about products and services.
*Updating and assisting customers for updating account.

Assisting American customer through inbound calls.
*Match product benefits with customer needs and resolving their issues.
*Clearly defined objective like Customer Service Satisfaction, First time resolution.
*Awarded as the Employee of the month among 1000 employees.