Operations Manager
Joz group of companies
Total years of experience :17 years, 10 Months
OPERATIONS:
Attending major oral complaints from client sites and all written comments coming from clients.
Allocation, transfer, and appraisal and termination of all Site in charges and Supervisory staff. Their job allocation and performance appraisal.
Liaison with client and crate good and healthy rapport. Ensure proper steps are taken to comply with the scope of work entrusted under each contract and minimize complaint possibilities.
Site visit of major sites and sites that are likely to have complaints and take preventive measures.
Ensure proper utilization of Manpower for each individual site and take necessary action in transfer, removal and reallocation of manpower. Efficiency in property Management and Facility Management.
Analyzing the need, developing and executing the support systems and putting in place required systems for services like security, safety, housekeeping, preventive maintenance, pantry operations, reprographics, and office stationery and parking management.
Instrumental in initiating cost control measures.
An effective communicator with excellent interpersonal skills, strong analytical, problem solving & Organizational abilities.
AREA OF EXPERTISE
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Facility Management:
Planning, implementation and timely improvising Infrastructure & space Management.
Management and supervision of interior fit-outs, office design, and basic engineering concepts.
To ensure proper maintenance / renovation of main / branch offices & Allocation of sitting Places as per requirements.
Allocation of sitting places as per requirement of departments including expatriates and executives.
Communication: Arrangement of landline phones, mobile connections and wireless at competitive rates. Maintain the records of expenses and ensure the usage is in control as per budget.
Housekeeping and maintenance: - Ensuring proper housekeeping and day to day maintenance for corporate offices, sites offices, Guesthouses, Expatriate / executives accommodations, Officers accommodations and Labor camps.
Event Management: -
Responsible for complete arrangements for annual events, conferences, seminars, Trainings, amusement for client and Guests and other functions of the Company organized from time to time.
Organizing outdoor get-together, picnic, and sports for employees and clients.