Promotional Planning &Third-party Operation Manager
Unilever Mashreq
Total years of experience :21 years, 7 Months
• Manage the SC planning process of promotions production monitoring, customer service tracking/communication, inventory management and project timeline management to reduce business waste and slow-moving goods, while keeping customer service as key focus.
• Key interface between Supply Planning, Demand Planning, QA, Brand Building, Customer Marketing, Logistics Operations, customer service, Procurement and Packaging Development team members.
• Conduct focused improvement activities and after-action reviews as needed to improve performance against key KPIs and issue avoidance for future projects.
• Bridge the needs of different functions and expertly translate the requirements to keep the value chain in sync.
Cost optimization.
• Capacity management (short and long term) are key ongoing priorities
with an emphasis on continuous improvement of process and outcomes.
• Review the aggregate short-term volume forecast and highlight gaps, risks and opportunities to colleagues.
• Initiate and improve for the better Customs process efficiency and cost effectiveness.
• Provide operational support to his direct reports as well as building their capabilities to meet business requirements.
• Design and support information edge tools to support business in identifying risks and gaps for faster decision making. (Daily Brief).
• E2E EXCLUSIVE activities \[on regular codes\] management and stock control with third parties.
• Share best practice Co-Packing ideas or constrains with categories for new desired activities.
• Manage the relation between Unilever Import stakeholders & External parties.
• Manage delivering all the required documents to ensure the registration of the different products and sourcing units with the governmental agencies.
• Planning All Unilever Mashreq Promotions, Exclusives & Ink Jet activities & campaigns.
• Manage 3P Co packers in Cairo & Alexandria.
• Manage & develop, support Co Packing Team.
• Monitor develop & execute all Co-Packing activities.
• Enhance process and tools used to manage promotions.
• Evaluate Co packing performance and adherence to plans.
• Develop 3P Co packers.
• Plan & Order Special Promotions Packaging materials.
• Business Waste control.
• Assure Conformance of Co-Packing activities to Quality & safety standards.
Resolve co packer’s problems.
• Support business growth.
• Develop new co packers with quality & safety teams.
• Create APO promo Items templates.
• Monitors supplier delivery performance. (CCFOT)
• Adheres to the Supplier order policy i.e. lead times and MOQ as defined in the Service Level Agreements.
•Ensure material supply (raw and packing materials) to meet the planned requirements in the short term horizon.
•Maintaining materials inventory to agreed policies.
•Monitored stock levels and maintained optimum business level; interfaced with production and consumption points to maintain min. stock levels.
•Establish and execute the material supply to support production plans.
•Issue forecast of the materials to the suppliers on periodic basis.
•Monitors supplier delivery performance, forecast accuracy (CCFOT, Forecast accuracy).
•Adheres to the Supplier order policy i.e. lead times and MOQ as defined in the Service Level Agreements.
• Overall responsible for Import & main local materials.
• Run MRP on the agreed production plan
• Do daily call offs, follow up with the deliveries
• Responsible for keeping the material stocks at target stock level
• Quarterly updates on target stock levels through stock modelling
• Run up/down of raw materials in times of innovations/promotions to ensure limited business waste and on time availability of new materials
• Maintain lines of communication with suppliers and/or Supply Management on the daily operations \[ex: prices, Inco term updates\] and supplier performance
• Execute savings projects in coordination with Supply Management team
• Coordinate the materials/information flow between 3P logistics\[clearance team\] / warehouse/SM .
• Create/Maintain MD for SAP and APO
• Coordinate the information flow between production site and business MD
•Create plan shortage reports.
•Planning materials to meet production plans.
•Daily Decision making & actions implementation.
•Manage stocks at supplier site.
•Negotiate supplier’s prices & terms.
•Material call off for Import & some Local material raw & packaging.
•Process interface between UTS & SAP.
•Authorize invoices on UTS.
•Allocate invoices movements with SAP pos.
•Follow up shipping dates & documents with the supplier.
•Solve any issues with suppliers.
•Provide required customer service.
• Authorize invoices on UTS.
• Allocate invoices movements with SAP pos.
• Material call off.
• Follow up shipping dates & documents with the supplier.
•Coordinates communicate new regulations & reply requirements for other departments such as planning, treasury, drawback, finance buying, and management account departments.
•Supporting the clearance agents with full set of documents.
•Minimizing cost through reduce process lead-time avoid extra payments as storage, demurrage & get best deals.
•Check consignment document & revert with comments to related parties.
•Tracking of cargo after shipping & communicate shipment schedule to relevant category planner.
•Request governmental approvals according to type of goods.
•Clearance of all imported item according to agreed LT & minimum cost.
•Managing shipment issues with custom, shipping agents, clearance agents & transportation agent.
•Arrange for consignment delivery to company w/h.
•Report about clearance performance.
•Revise clearance bills with reference to the singed contract.
•Cost analysis.
•Prepare full set documents to re exporting consignments.
•E_ booking for re- exported consignments.
•Negotiate &Compare agencies contracts to select & get the best offers.
•Risk management through finding alternative solutions in solving problems.
•Negotiate with the shipping lines to extend free of demurrage &storage period.
•Preparing custom, storage & sales tax Cheques before calculating them at the custom, which save clearance lead-time & storage fees.
•Updating custom tariff according to current changes.
•Updating databases.
*Practice teaching the determinative curriculum.
*Evaluate students through prepare exams sheets.
*Communicate effectively with the students.
*Resolve student’s problems.
*Provide clear feedback for the students & the school administration.
*Share in marking papers for all stages.
*Supervise two preparatory classes in order to apply school regulations.
*Apply the service quantity standards & service scheme in all contacts in a friendly & efficient manner while maintaining mobinil standards.
*Follow up customer’s related cases & feeding back customers with the final status.
*Provide customers with all required information related to the company services & procedures.
*Update customer profile & Provide customer feedback to management team & system with all customer demands or inquiries.
*Create smooth communication channel with other departments to resolve customer problems & requests when needed.
*promote new products & services educate customers on how to use them while adhering to the companies’ policies & procedures.
*Customer service orientation.
* Meets customer's needs.
GPA 70%
GPA 60.85% Introduction to Organizational Behavior Good Principles of Management Good Pricncipels of Accounting(2) Good Eoconomics of Resources and Enviroment V.Good Production and Operation Management Good Introduction to Management Information System Good Public Finance(1) Good Public Finance(2) V.Good Foreign Language Excellent Human Resources Management V.Good Marketing Research Good Management Information System V.Good Organizational Design &Analysis Good Marketing Management Good International Business Management Good Managerial Accounting Good Contemporary Egyptian Economic Issues Good Contemporary Management Topics in Egypt Good Strategic Management Good Feasibilty Studies Good Auditing V.Good
GPA 78%