Network Engineer I
Mindlance, Inc. - for - Akamai Technologies
Total years of experience :19 years, 7 Months
September 2018 - now - perform temporary services for Akamai Technologies, Inc. ("Akamai").
Deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operations across the Akamai global network.
• Provide on-going administration and Tier2 support of Corporate Network Infrastructure (Cisco/Juniper/Aruba/F5/Pulse Secure).
• Troubleshoot wired and wireless Ethernet networking technologies (including VLANs, Dot1x, Spanning Tree, Port Channeling, 802.11abgn, etc.), routing protocols and related technologies OSPF, BGP.
• Use existing system resource utilization and monitoring tools to identify potential problem areas before they result in incidents.
• Implement Firewall policies and work with Entsec team with the Standards.
• Perform the code/image upgrades on the network devices (Cisco/Juniper/Aruba).
• Rack and cable Network Device equipment.
• Managed design/build of network for 19 story HQ, integrating many high security networks, smart building technology
• Remote Support to staff and clients in any Cisco or Microsoft solutions and troubleshooting.
• Prepare servers and Network Devices specifications and BOM.
• Give Support in solutions preparations and Design IT Solutions.
• Network and System Administration
• Virtualized (Hyper-V) Servers administration and windows 2008 R2 servers
• Maintain and maintain ADUC, Exchange 2010, SharePoint, Backup exec, fileserver, SEP and TMG Servers
• Maintain and maintain Cisco router 2921 and Netgear firewall.
• Customer Technical Support and IT issue resolution
• End User Trainer - Lead, train and support staffs
• Information Management
• Security Coordination (IT Security Coordinator)
• Consulting Customers on preparing TOR.
• Give Support to customers in any Enterprise solutions.
• Design Enterprise Technical proposals based on RFP.
• Give Support in intranet solutions.
• Work as team in any technical implementations.
▪ Design and Implement enterprise system solutions: like Directory (Active Directory), email, bandwidth management etc ....
Achievements (Projects worked in)
•System health check and RCA (root cause analysis) of Zain South Sudan CX server (Sun Solaris OS) for Ericsson.
• Installing, initializing and configuring an EMC2 storage CX4-240 and integrate it with SUN Solaris 10 server (T5440) for Ericsson Juba, South Sudan
• Work as a Technical team leader of the IT team working on installing and configuring Cisco Wireless network of the conference halls on WCPH 2012 conference
• Evaluate, test, and deploy all software and hardware upgrades to the server infrastructure.
• Proactive monitoring of all servers, applications and services.
• Perform regular and on-demand system backups and recoveries.
• Collect and review system data for capacity and planning purposes.
• Interface with vendors for procurement & maintenance of all IT infrastructures.
• Maintain DNS, mail, web, FTP and AV (Anti-Virus) services.
• Manage & troubleshoot networks, intranet & internet connectivity and WAN connectivity throughout the organization
• Work closely with the IT team to provide end-user support and issue resolution.
• Maintain up-to-date knowledge of emerging server tools and technologies.
• Research, evaluate and recommend system technologies to support business requirements.
• Rigorously create and maintain documentation for all processes and procedures.
• Lead, train and support the work of other staff engaged in similar functions
• Coordinate with the rest of the IT team to meet the team objectives
• Manage and maintain Exchange 2010 server
• Manage and administer a Server 2008 Forest with 15 child domains in 15 remote offices and give on site and online support
• Manage branches IPSec VPN over the Internet Using Fortinet.
Achievements (Projects worked in)
• Work as a lead and team member on ICASA conference of the IT team.
• Migrate The Organization Network Servers From Windows Server 2000 to Windows Server 2008
• Migrates from ISP MPLS VPN to IPSec VPN over the Internet using Fortinet.
• Implement Dell Power Vault NAS Server
• Migrate the LAN from unmanaged to managed network by Implementing Cisco Network Device and VLAN Configuration
• Implement FortiGate 1000 UTM / Firewall.
• Migrate the Exchange Server 2003 to MS-Exchange Server 2010
• Automate the black list of the Proxy (Squid) server
• Implement a help desk system for the helpdesk team
• Implement a monitoring system like MRTG, Nagios and MySar
• Give Support to end users of client customers in any unix solution.
• prepare servers specifications Bill Of Quantity (BOQ ) for bid and order from Sun Micro systems.
• Act as sells representative for the company as SUN partner.
• Give Support in intranet solutions.
• Design Solutions IT Solutions.
Achievements (Projects worked in)
• Do Preventive maintenance of NBE (National Bank of Ethiopia) NCR-Unix Servers
• Maintain Auditor General SUN OE 10 Server and Thin Client Server.
• Design Low Level Design Document of Digitization Project of MOE (Minister Of Education)
•Install, administer and Support Unix and Sun Solaris network infrastructure of the University WAN. Provide Overall technical Support assistance to the university Community. Develop and maintain web cache (proxy), web, DNS, mail …etc servers of the university, Monitor the network and internet Usage and performance on proxy servers using Squid.
•Install, administer and Support windows 2003 server network infrastructure that is based on Dell, Acer and Compaq servers of the Department of Computer Science LAN which part of the University WAN. Provide Overall technical Support assistance to the department labs, applications and printers, creating User ID’s, applying group policies to restrict the range of control for the standard users, develop and maintain Active Directory, WSUS, DHCP, DNS, File(H-drive), RIS and Exchange servers.
•‘Adihaki’ Campus ICT Support Coordinator and Facilitate ICT need of the faculty
•Assisting labs(Teaching laboratory classes), if there is shortage of academic staffs
•Member of MU-IUC project (establishment and usage of ICT in the university)
•Member of MU-DIF project (Distance Education Support with ICT)
Achievements (Projects worked in)
• Migrate the Sun Fire V880 and SUN Blade Servers from Solaris 9 OE to Solaris 10 OE
• Migrate the Windows Based Servers From Windows Server 2000 to Windows Server 2003
• Automate Students User Account and Personal folders
• Design network of newly expanded Buildings
• Implement Squid Authentication system over Windows Active Directory for Students
• Implement Ubuntu Integration to Windows Active Directory authentication
• Implement Internal mail Server using MS Exchange 2000 Server and then Migrate to MS Exchange 2003
• Implement External Mail server Using SUN JES Server
with V.G. Distinction
with Distinction Diploma In Computer Science