Sales Engineer
Aggreko
Total years of experience :15 years, 1 Months
Aggreko is world's leading supplier for rental power and temperature control equipment. I am working here as Sales Engineer, covering a region of Yanbu, Medina, Tabouk areas.
I am working from our satellite office in Yanbu, with minimum support from our regional depot in Jeddah. Selling under these circumstances is more fulfilling and gives me a sense of accomplishment.
Covering the market, keeping a close eye on the competitors, expanding the business in key areas like oil & gas and manufacturing sectors are my key responsibilities.
Maintaining the online system of Customer Relationship Management (CRM), listing all the opportunities, follow up details, activities, proposals etc. in it. CRM serves as single resource for the sales engineer to manage his revenue, activities and opportunities.
I constantly remain in touch with our regional HO in Jabel Ali, Dubai, especially for MV and HV applications.
My primary responsibility is to ensure that revenue pipe line is healthy, I am hitting quarterly and yearly revenue targets and also segment specific target.
Besides, I am responsible for the brand Aggreko in the market, my approach towards our customers, my responses and reactions should adhere to standard way of Aggreko.
DOMASCO is an Al Futtaim group of company, which is one of the larges and most diversified group in the region.
• Working with Volvo trucks business of DOMASCO
• Increasing the coverage by visiting and calling new customers
• Achieving monthly, quarterly and yearly targets in terms of number of units and the revenue
• Keeping close follow up with key accounts and enlarging the accounts by selling to new customers
• Keeping close watch on competitor's activity by gathering information from different sources
• Generating weekly, monthly, quarterly and yearly reports.
• Keeping myself updated about the market news of tenders, projects and ongoing and expected deals
• Keeping healthy relations with super structure suppliers
I was appraised from customer support to Sales Engineer within the same organization.
• Handled Rental and out right sales of generators, material handling machines, construction equipment and cranes
• Handled the existing customers and expanded the customer base of both rental and sales
• Generating inquiries, making quotations, follow ups and closing the deals were primary responsiblities
• Increasing the coverage of the market by cold calls and walk in visits
• Keeping close follow up with news related to tenders and awards of new projects
• Keeping track of competitor's activities
Al Shirawi Enterprises is a dealer of SCANIA trucks, CASE Construction Equipment, STILL material handling equipment and Kirloskar Gensets
• Worked as a customer support for sales and after sales
• Acted as a single point of contact for the customers
• Took feedback constantly about sales and after sales and kept track of Customer Satisfaction Index (CSI)
• Reported CSI, customer feedback and improvements to Executive Director and Management Representative directly
• Conducted weekly meeting with department managers to discuss weekly feedback and new enquiries
• Coordinating with service advisor.
• Allocating the jobs to technicians depending upon the type of work.
• Assisting the technicians in technical matters.
• Improving the productivity of technicians by following designated FRT.
Studying the production stages and suggesting the modifications in order to boost the productivity.
• Project undertaken: Ergonomics Analysis and 5'S' Application in Engine Supply Module. • Analyzing all the manufacturing stages of the production line of Engine Crank case, Engine Head and Assembly Line of the Engines. • Doing ergonomic analysis as per RENAULT MOTORS guidelines. • Working with operators and understanding the processes and suggesting the improvements according to ergonomic requirements. • I also worked with Layout improvement team for the shifting of engine supply module. • The project was implemented by me and was appreciated by the Engine Production Unit Head.