Senior Quality Assurance Officer
ARDIC - Real Estate Development and Investment Zizinia
مجموع سنوات الخبرة :13 years, 7 أشهر
Quality Management System (ISO 9001:2008)
- Manages the Quality Management System and ensure compliance to company policies and procedures.
- Develop Standard Operating Procedures (SOP’s) to ensure an appropriate level of internal controls.
- Work closely with engineering, project management, and sales operational peers to develop innovative techniques and solutions that meet customer needs with respect to functionality, performance, and reliability.
Internal Audit
- Supervise & manage the implementation of the Internal Audit (IA) function.
- Plan, Supervise, and execute Internal Audits on company operating procedures and report findings and recommendations to top management.
- Responsible for providing a full break down report of all internal audit findings, corrective and preventive action status to top management.
- Supervise a team of (12) internal auditors across all departments to achieve ARDIC Audit plan objectives.
- Monitor, report, and ensure all Team KPI’s are being met (exceeded).
- Develop status and performance reports and submit to management for performance tracking.
- Periodic meetings, presentations & workshops for the team with new methods of support and development needed.
Reporting Line: CEO, and HR & OD Director.
Quality Management System (ISO 9001:2008)
- Supervise the implementation of the Quality Management System and report findings to project consultant.
- Assist in developing Internal policies and procedures.
Internal Audit
- Supervise & manage the implementation of the Internal Audit (IA) function.
- Plan and Conduct internal audits on all operating procedures and report findings and recommendations to top management.
- Work with a team of internal auditors, to ensure achieving company objectives.
Strategic Management
- Assist on developing ARDIC Three Year corporate strategy.
- Supervise & develop implementing the “Management by Objectives” project.
- Initiate the workload concept in line with the company’s Strategy, Objectives and Business plans.
Reporting Line: Project Consultant, and Business Development Director.
Strategic Management
- Manage & develop the implementation of “Management by Objectives” (MBO) project:
a. Setting annual objectives, Business-Plans, KPI’s, and Zero based budgets
b. Monitor & evaluate departments’ progress through monthly & quarterly progress reports
c. Organize annual MBO workshops for progress review and development
- Monitor the development of ARDIC Three-year corporate strategy.
- Participate in seminars, workshops, and conferences for increasing exploring new methods of development
Quality Management System (ISO 9001:2008)
- Initiate and develop the application of the Quality Management system.
- Monitor the development of SOP’s across all functions to help achieve the company's vision and core objectives.
Reporting Line: CEO.
- Document customers’ business requirements.
- Research and analyze required information and data for assigned projects.
- Evaluate all information gathered through workshops, surveys, and task analysis.
- Communicate with internal teams and external consultants on delivering project requirements ex: presentations / reports.
- Conduct studies on local and international levels highlighting best practices for different benchmarking and situation assessment, as well as propose recommendations for future enhancements.
Reporting Line: Strategic planning Director, and Technical Director.
- Assist in the implementation of thee-year corporate strategy in coordination with the USAID Team
- Monitor and develop the “Management by Objectives” (MBO) project
- Assist each department in setting annual objectives aiming to achieve the company’s strategic goals
- Monitor & evaluate IDA’s departments monthly progress through monthly / quarterly progress reports
- Organize annual workshops for implementing the "MBO" project
- Participated in the "Cairo International Medical Devices Conference" held in June 2009
Reporting Line: Strategic planning Director, and Project Consultant.
Strategic Management "A" Recruitment and Placement "A" Training and Development "A" Compensation and benefits "A" Labor Law "A" Employee Relations "A" HRIS "A" Graduation Project "A"
1- Project: Graduation project "The International market changes and its influence on the petroleum market" , Grade A+ 2- Training Related Experience: a- Arab bank •Customer service (15/7/2006-15/8/2006) b- Midor (MIDDLE EAST OIL REFINERY) •IT Department (1/7/2005 - 31/8/2005) •IT Department (1/7/2006 - 31/7/2006) •Commercial affairs (1/8/2007 – 31/8/2007) c- Participated at the 2nd annual Job Fair held in Sadat Academy For Management Sciences (2007). 3- Cources: •English Conversation "British Council",Grade "A". •Training cource in "Stress and Time management" attested by Dale Carnegie & Associates, from January 10th to 14th ,2010. •Attended the "Tracking Organizational Performance workshop" held by the Future Generation Foundation (FGF) and Indian Institute Of Management – Ahmedabad (IIM-A) in June 6th&7th ,2010
