Events Manager
Hilton
مجموع سنوات الخبرة :8 years, 3 أشهر
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
- Act as a front line interface to help Vodafone UK customers by answering the phone and help them resolve their queries efficiently and effectively,
- Assist the managers with their daily tasks (assist with briefings and team meetings, ending daily report and managing the team)
- Mentor and support the new comers with knowledge and soft skills.
• Assist the general manager in the daily activities
• Day to day administrative tasks (photocopying, sending faxes, sending emails, …..etc)
• Record, maintain and file all financial transactions
• Meeting visitors as well as answering and managing all incoming phone calls
• Conduct research, assemble and analyze data to prepare reports and documents to the manager
• Follow all the company’s liabilities ensuring they are paid on time
• Documents’ translations (From and to Arabic, English and Italian Language)
AIN Shams University 2006-2010 Bachelor degree from Faculty of Commerce (English Section) Major: Acc
Language Catholic School