hady elsayed, Retail Senior Advisor

hady elsayed

Retail Senior Advisor

Vodafone Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Management Department
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Retail Senior Advisor at Vodafone Egypt
  • Egypt - Cairo
  • My current job since February 2011

Shift leading-sales-customer service-Operation(daily Operation)-team work-team spirit
Processes and responds to telephone, email and web requests for assistance and service
supporting the technical issue facing the customer and colleagues
target achievement
offering product and service to the customer
handling cash-handling complaints

CS representative at Teleperformance at Vodafone
  • Egypt - Cairo
  • January 2011 to February 2011

• Vodafone: Worked as a CS representative at Teleperformance from 1/2011 to 2/2011.

Accountant at Sharm el sheikh at Maritim Jolie Ville
  • Egypt - Sharm el Sheikh
  • July 2010 to December 2010

• Maritim Jolie Ville: Worked as an Accountant at Sharm el sheikh from 7/2010 to 12/2010

Customer Service at Genena at Vodafone
  • Egypt - Cairo
  • July 2009 to August 2009

• Vodafone: Worked as a Customer Service at Genena store (In cinema promo) from 7/2009 to 8/2009

Sales Representative at Fine Company
  • Egypt - Cairo
  • June 2009 to July 2009

• Fine Company: Worked as a Sales Representative from 6/2009 to 7/2009

Education

Bachelor's degree, Management Department
  • at Modern Academy
  • July 2010

2006- July 2010 |Bachelor Degree Of Business Administration - Management Department - Modern Academy |General grade (GOOD)

Specialties & Skills

Customer Service
Leadership
Operation
ACCOUNTANT
MICROSOFT OFFICE
MS EXCEL
MS OFFICE
MS POWERPOINT
MS WORD
ORGANIZATIONAL SKILLS
POWERPOINT

Languages

Arabic
Expert
English
Expert
Italian
Beginner