Retail Senior Advisor
Vodafone Egypt
Total years of experience :14 years, 1 Months
Shift leading-sales-customer service-Operation(daily Operation)-team work-team spirit
Processes and responds to telephone, email and web requests for assistance and service
supporting the technical issue facing the customer and colleagues
target achievement
offering product and service to the customer
handling cash-handling complaints
• Vodafone: Worked as a CS representative at Teleperformance from 1/2011 to 2/2011.
• Maritim Jolie Ville: Worked as an Accountant at Sharm el sheikh from 7/2010 to 12/2010
• Vodafone: Worked as a Customer Service at Genena store (In cinema promo) from 7/2009 to 8/2009
• Fine Company: Worked as a Sales Representative from 6/2009 to 7/2009
2006- July 2010 |Bachelor Degree Of Business Administration - Management Department - Modern Academy |General grade (GOOD)