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Hady Karem, Regional Head of HR - Egypt , Saudi Arabia and North Africa

Hady Karem

Regional Head of HR - Egypt , Saudi Arabia and North Africa ·IQVIA

Egypt

Master's degree, Human resources

Work experience

Total years of experience: 17 years, 8 months

Regional Head of HR - Egypt , Saudi Arabia and North Africa

March 2023 - Present

IQVIA

Cairo, Egypt

March 2023 - Present

• Set and achieve an effective long-range HR strategy that addresses the critical HR needs of the
organization across Egypt and North Africa Cluster
• Develop HR strategies to identify, map and address competency, knowledge, talent, and performance
gaps.
• Counsel and work with the senior leadership team to ensure compensation plans are competitive and
promote attitudes and behaviors that support the firm’s goals and values.
• Lead the development of, and effectively manage and integrate HR policies and programs including
performance reviews, succession planning, career development, performance management, goal
setting, and reviews, training and mentoring, employee mental health and wellbeing, employee
benefits, employee handbook, etc.
• Direct the day-to-day HR activities for a diverse employee workforce in a fast-paced organization and
implement an engaging atmosphere for a high-performance work culture that operates seamlessly in
remote and hybrid work environments.
• Automate HR workflows using technology and manage human resources information systems.
• Establish benchmarks for organizational effectiveness, employee performance, training and career
development, health and benefits, employee relations, and payroll.
• Work with leaders to define and effectively communicate organizational values to drive a culture of
agility, service, care, innovation, professionalism, and performance excellence.
• Launch management mentoring initiatives to support employee growth and development.
• Strong understanding of employment, tax, and social insurance regulations
• Manage the Payroll Process across the region.

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Regional Head of HR - Egypt , Kenya and Nigeria

October 2020 - March 2023

Vezeeta

Cairo, Egypt

October 2020 - March 2023

• Set objectives for the HR team and track progress
• Manage all the Personnel topics of Vezeeta Egypt
• Create the internal policies & standards of Vezeeta Egypt - Commercial & E-
Pharmacy business
• Support all HR assignments and projects in alignment with MENA strategy
• Manage the onboarding process in Egypt, Kenya & Nigeria
• Manage the Talent Acquisition file of Vezeeta Egypt - Commercial sector including
the hiring cost analytics
• Sharing in the performance appraisals and performance review
• Manage the people development programs including training sessions of the new
and current employees
• Monitor internal HR systems and databases
• Reporting on costs incurred on HR operations to senior management
• Design and implement company policies
• Guiding staff and management of company’s HR policies and regulations
• Monitor key HR metrics
• Create detailed reports on HR costs
• Manage the admin work of the building including all the required maintenance,
facilities and purchasing of the monthly supplies
• Manage the employees engagement programs in Vezeeta Egypt-Commercial and E-
Pharmacy
• Manage the investigation file and tracking the required disciplinary actions
• Share in reviewing and modifying the HR

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Human Resources Business Partner

January 2017 - October 2020

Amazon

Cairo, Egypt

January 2017 - October 2020

• Managing the HR budget in the next White Friday Campaign
• Creating a full SOP bank ( standard of process) for all site HR functions helping all HR
assistances to have process standardization for HR processes.
• Creating leadership and developmental programs for Amazon employees in the site
• Site champion for implemnting the Worldwide Amazon standards and policies in
CAI6 Egypt helping in the change program from Souq.com to Amazon Egypt
• Support all internal and external HR related inquiries or requests
• Attending Regional management meetings as a proxy of HRBP
• Review and submit reports on general HR activity ( Attendance, Attrition,
employee surveys, monthly rosters and data analysis) from the HR admins team
• Handling the transportation file of the warehouse by managing the routes and
solving employee’s escalations
• Maintain digital and electronic records of employees
• Assist with the recruitment process by identifying candidates, performing reference
checks and issuing employment contracts
• Complete termination paperwork and exit interviews
• Assist with performance management procedures
• Schedule meetings, interviews, HR events (Engagement champion) and maintain a
• Coordinate training sessions and seminars
• Perform orientations and update records of new staff
• Process payroll and resolve any payroll errors

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Key Account Manager

April 2015 - January 2017

Merck biopharma

Dammam, Saudi Arabia

April 2015 - January 2017

Presents the company's drugs, products and services to prescribing doctors and medical personnel in order to meet individual/team quotas and the organization's business objectives
• Creates and monitors lead generation plans to generate a substantive sales opportunity pipeline.
• Solves a range of straightforward problems through knowledge and technical experience in own discipline with a moderate level of guidance.
• Analyzes factual information and possible solutions and makes independent judgments, decisions and recommendations.
• Understands how the team integrates with other teams in order to achieve overall objectives of the area and builds knowledge of the organization, processes, customers and key business drivers.
• Works independently within guidelines and policies.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Key Account Specialist

October 2012 - March 2015

Johnson & Johnson

Cairo, Egypt

October 2012 - March 2015

Promotion to A class doctors and key opinion leaders.
• Achieving the qualitative and quantitative targets set.
• Organizing and implementation of actions aimed at introduction, increase knowledge, sales of products and services offered by the company, this includes continuous contacts with key persons and opinion leaders, conducting series of group meetings and round tables discussions, arrangement of local and national symposia to increase product awarenes

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical representative

October 2008 - September 2012

Glaxosmithkline

Cairo, Egypt

October 2008 - September 2012

Achieving the qualitative and quantitative targets set.
• Covering of all assigned customers, according to customer potentials ensuring product availability.
• Promotion of pharmaceuticals in order to optimize customer services and company success.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

Arab Academy for Science, Technology and Maritime Transport (AASTMT)

November 2012

November 2012

Master's degree, Human resources

Egypt

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Ain Shams University

May 2008

May 2008

Bachelor's degree, pharmacy

Egypt

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Military
Expert
Military
Expert
Awareness
Expert
Awareness
Expert
Science
Expert
Science
Expert
Maritime
Expert
Maritime
Expert
Interviewing
Expert
Interviewing
Expert
leadership
Expert
leadership
Expert
organization and talent development
Expert
organization and talent development
Expert
training and development
Expert
training and development
Expert
strategic planning
Expert
strategic planning
Expert
talent acquisition
Expert
talent acquisition
Expert
HR Operations and analysis
Expert
HR Operations and analysis
Expert
employees relations and labor laws
Expert
employees relations and labor laws
Expert

Languages

Arabic
Expert
English
Expert