هادي سركيس

Quality Assurance&quality control, water resources, water treatment specialist

Consultant for all roles related to Quality assurance and quality control management related to bottling water company including Water treatment and water resources and Laboratory tests.

director of local NGO (Sada Al Ghad foundation) is working on social stabily with UNDP, MOSA...,

Responsible on all activities happened in night shift from order Preparation to Dispatch and distribution including the night shift Production and quality control, and Also the Live birds area, maintenance and guard activities.
- highlight all finding and gaps in night shift and take immediate actions as correction and discuss the prevention action with the heads of departments to avoid repetition.
- highlight all project of cost saving and cost cutting and optimize processes and manpower resources.

NAPCO Group (INDEVCO Group) in Riyadh, from July 2014 to April 2016:

(Quality Control Experience)

Employee- Quality Control Manager
• Took technical training in SANITA Lebanon for three months, and Joined Napco as Quality control manager in OCT 2014
• Attended seminar in DTC (development team culture).
• Working on ISO 9001 and implementation of Napco System in Quality control management.

SOHAT Factory - Nestlé Waters Lebanon, Lebanon March 2008 to June 2014.

(Water and safety experience)
Employee - SHE Market Manager
• Promoted to SHE Market Manager and have a large knowledge and experience in ISO 14001 and 18001,
• Attended Machinery Safety Workshop in Nestle water Riyadh and received rertificate.
• Named as Member in FSMS and HACCP Team and has a large information and experience of these two systems.
• Attended Water and waste water treatment workshop with Endress Hauser Switzerland and received certificate.
• Named as Safety Health and environment Officer in Falougha factory,
• Attended course in the internal audit for the quality management system and received certificate
• Named as water treatment and water resource champion and large knowledge in water treatment, water resource, and CIP processes.
• Performed laboratory tests including Microbiological, Chemical, and Physical tests in addition to sensory tests.
• Worked thoroughly on the implementation and follow-up of Data driven cleaning and disinfection program, and Line health program for the process release, Microbiology procedures, Chemical procedures, Raw material specifications, CIP procedures (hot water and chemical)
• Attended Nestlé Quality Workshop in March 2010 and received trainings on Water Resources, Water Treatment, CIP Processes, Water Saving with Zone AOA Quality Managers, And received certificate.
• Attended Nestlé Quality Workshop in March 2011 in turkey and received trainings on Water Resources, Water Treatment, CIP Processes, Water Saving with Zone AOA Quality Managers
• Included as a member in the Safety and Health committee and in the Environmental committee and later as a health and Environment assistant manager
• Handled claims from customers with the QA manager.
• Gave tours for visitors coming to our factory.
• Handled some external issues with suppliers and contractors.
• Quality control on production lines, product quality, line quality and hygiene, employee hygiene.
• Named as microbiology Laboratory responsible.
• Helped the SHE Manager on ISO 14001 and 18001
• Implement the NCE program and achieve several DMAIC projects
o DMAIC: reduce water ratio from 1.93 to 1.4
o DMAIC: reduce the customer retail claim rate less than 0.5ppm.
o DMAIC: reduce the bottles losses on big format Line.
o DMAIC: reduce the total bottle losses on small format line
• Named as responsible for employee skill matrix, Problem solving Skill matrix, and GA pillar Skill matrix, and put training plan for all department.
• Included as a member in Goal Alignment Pillar responsible for skill matrix and OR board.
• Worked as production supervisor and I represent production manager and quality manager in the operational reviews for the management team.

Conserves Modernes Chtaura Lebanon from Oct 2006- March 2008
(Food manufacturing experience)
Employee - Quality Supervisor and Microbiologist
• Performed Micro tests for each kind of products
• Supervisor online for Production, Labeling, and loading quality controllers.
• Assistant quality manager replace the quality manager during his absence.
• Helped the quality manager (Development manager) in the work of product development.

Hôpital Libano-Français, Zahle, Lebanon, March 2006-March 2008
(Medical Lab Experience)

• Worked as a lab technologist (Night Shift) in all departments: Microbiological Lab, Chemistry Lab, Blood Bank.
• Medical Lab training about 360 hours required from university (march 2005- April 2005)