Hady Mahdy

Market Associate. Account Management at Expedia

• United Arab Emirates - Dubai
• My current job since January 2017

Account manager for a portfolio of 120+ business partners (hotels) with ownership of partner success, revenue, and market share growth.
Development and maintenance of a high-quality portfolio by ensuring that partner profiles are constantly optimized and competitive to maximize customer conversion and satisfaction.
Negotiation of deals and exclusive pricing and value add offers.
Development of strong partner relationships by providing relevant training, data insights, and consultative support to ensure a high level of engagement.
Contributing to cross-team initiatives to support revenue growth with other business lines. Execute effectively based on KPI metrics (targets, quota, and strategic objectives).
Key Achievements: Developed & revived partnerships with C hotels Middle East (1800 hotels) over 3 quarters, increased RMD by 20% & 80% joined Expedia campaigns and promotions.

Associate at Expedia Group

• Czech Republic
• January 2015 to December 2017

Responding to inventory management inquiries.
Providing supplier self-service support and maintenance.
Maintaining strong vendor relations.
Contacting lodging partners to resolve technical & financial issues.
Proactively call lodging partners to resolve any anticipated future issues.
Key Achievements: Execute effectively based on SLA & KPI, - Organization
of partner events and presenting ATM in Dubai 2 years successfully.

Concierge Supervisor at The Emblem Hotel

• Czech Republic
• May 2014 to January 2015

Front Office Supervisor

• Czech Republic
• October 2012 to June 2013

Boscolo Autograph Collection by Marriott

Sales Manager at E-Dar Investments

• Egypt
• December 2008 to January 2012

Front Office supervisor at Four Seasons Hotels and Resorts

• Egypt
• January 2006 to January 2009