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Hafiz Ahmad Javed, customer service supervisor

Hafiz Ahmad Javed

customer service supervisor·Saudi Electronics and Home Appliances Institutes

Saudi Arabia

Master's degree, Marketing

Work experience

Total years of experience: 12 years, 10 months

customer service supervisor

August 2016 - Present

Saudi Electronics and Home Appliances Institutes

Riyadh, Saudi Arabia

August 2016 - Present

10 years of experience in customer service, soft skills .

Company industry:
Vocational Education
Job role:
Customer Service and Call Center

Sales support officer

June 2015 - July 2016

MTech

Riyadh, Saudi Arabia Hybrid

June 2015 - July 2016

I am a very hardworker and target achiver.

Company industry:
Software Development
Job role:
Sales

RM (Relationship Manager)

June 2013 - March 2015

Standard Chartered Bank.

Faisalabad, Pakistan Hybrid

June 2013 - March 2015

3 (Years) experience in Standard chartered bank Pakistan as a relationship manager.

Company industry:
Banking

Education

University of Agriculture Faisalabad Pakistan

February 2015

February 2015

Master's degree, Marketing

Pakistan

I am MBA and 2.5 years experience and valid driving license and transferable aqama
View attachment

University of Punjab

January 2010

January 2010

Bachelor's degree, B. Com in (Commerce)

Pakistan

Faisalabad.

January 2008

January 2008

Bachelor's degree, B.I.S.E

Pakistan

Faisalabad.

January 2006

January 2006

High school or equivalent, S.S.C (Science)

Pakistan

Skills

Branch Banking
Expert
Branch Banking
Expert
Retail Banking
Expert
Retail Banking
Expert
Service
Expert
Service
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Sales and Marketing
Intermediate
Sales and Marketing
Intermediate
Management
Expert
Management
Expert
Accounts
Expert
Accounts
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GARDENING
Intermediate
GARDENING
Intermediate
COOPERATION
Intermediate
COOPERATION
Intermediate
ELECTRONICS
Intermediate
ELECTRONICS
Intermediate
GRAMMAR
Intermediate
GRAMMAR
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PEDAGOGY
Intermediate
PEDAGOGY
Intermediate
Administraion
Expert
Administraion
Expert
Work Ehics
Expert
Work Ehics
Expert
Middle skills
Expert
Middle skills
Expert
Banking
Expert
Banking
Expert
Client Service
Expert
Client Service
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Soft Skills
Expert
Soft Skills
Expert
Business Development
Expert
Business Development
Expert
Administration
Intermediate
Administration
Intermediate
Branch Banking
Expert
Branch Banking
Expert
Retail Banking
Expert
Retail Banking
Expert
Service
Expert
Service
Expert

Languages

English
Expert
Arabic
Intermediate

Training and Certifications

Training
customer service
SAUDI ELECTRONICS AND HOME APPLIANCES INSTITUTE
Aug 2016
Day one hour
Standard chartered bank
Feb 2013

Hobbies

  • Reading books and playing cricket and snooker