Haidee Dungca

-Led and managed daily operations of the brand’s retail e-commerce and production workflow, ensuring smooth coordination between departments
-Oversaw end-to-end collection launches, from sampling and production preparation to final release and online sales
-Coordinated with suppliers, tailors, and internal teams to ensure timely production and delivery of garments
-Monitored product quality, ensuring all items met brand standards before launch
-Managed team activities, tracked daily tasks, and ensured deadlines and business targets were consistently achieved
-Supervised photoshoot planning and execution, including model coordination, scheduling, and final output selection
-Maintained inventory levels, conducted stock checks, and ensured product availability aligned with sales demands
-Acted as a key point of communication between management, creative teams, and operations to resolve issues efficiently
-Provided customer experience oversight, ensuring high satisfaction through effective issue resolution and communication

-Played a key role in managing daily business retail operations within a fashion online production environment specializing in abayas and handmade garments
-Coordinated end-to-end production processes, working closely with tailors, suppliers, and designers to ensure timely and efficient output
-Supervised workflow across multiple functions, including production, logistics, client servicing, and administrative operations
-Ensured product quality by reviewing finished garments and maintaining brand standards before client delivery
-Supported project planning and execution, ensuring all collections and custom orders were completed within deadlines
-Managed internal coordination and communication between departments to resolve operational and production issues
-Assisted in overseeing staff activities, monitoring performance, and ensuring tasks were completed efficiently
-Handled supplier coordination, inventory tracking, and material sourcing to support continuous production flow
-Maintained structured processes and documentation to improve efficiency in daily operations
-Acted as a trusted support to management, handling confidential tasks and contributing to strategic planning and decision-making