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haidi hamdi, HR Performance & Talent Development Specialist

haidi hamdi

HR Performance & Talent Development Specialist·SAPHIREDENT CLINIC

Türkiye

Diploma, Regional And City Planning

Work experience

Total years of experience: 5 years, 6 months

HR Performance & Talent Development Specialist

June 2024 - Present

SAPHIREDENT CLINIC

Istanbul, Türkiye

June 2024 - Present

Lead HR strategy, talent development, and training initiatives across the organization.
•
Process payroll and manage salary administration for staff.
•
Perform quality control reviews of doctors’ clinical work with patients, ensuring care standards and compliance.
•
Apply AI-assisted tools and ERP systems to streamline HR operations and reporting.
•
Support recruiting, onboarding, and employee development programs.
Company industry:
Medical Hospital

Senior Sales Performance & Quality Specialist

March 2023 - June 2024

SAPHIREDENT CLINIC

Istanbul, Türkiye

March 2023 - June 2024

Monitored and improved sales team performance using HR strategy and ERP frameworks.

Conducted quality assurance reviews across sales and service delivery processes.
Company industry:
Medical Hospital

Senior Sales Development Specialist

August 2022 - March 2023

SAPHIREDENT CLINIC

Istanbul, Türkiye

August 2022 - March 2023

Developed and executed sales development strategies using ERP tools.

Contributed to consistent revenue growth through structured sales processes.
Company industry:
Medical Hospital

Senior Medical Advisor

December 2021 - August 2022

SAPHIREDENT CLINIC

Istanbul, Türkiye

December 2021 - August 2022

Provided patient care management and medical advisory support.
•
Maintained accurate patient records using Microsoft Office and CRM tools.
Company industry:
Medical Clinic

Junior Medical Advisor

June 2021 - December 2021

SAPHIREDENT CLINIC

Istanbul, Türkiye

June 2021 - December 2021

Supported patient care operations and administrative documentation.

Built foundational skills in client advisory and customer service standards.
Company industry:
Medical Hospital

Medical Advisor

January 2021 - June 2021

classhair

Istanbul, Türkiye

January 2021 - June 2021

Advised clients on treatment options and maintained CRM records.

Used Microsoft Office and customer relationship management tools daily.
Company industry:
Medical Hospital

Education

SAMSUN 19 MAYIS UNIVERSITY

July 2020

July 2020

Diploma, Regional And City Planning

Türkiye

Languages

English

Expert

Turkish

Intermediate

Arabic

Native Speaker