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Siddharth Singh, Key Accounts Manager

Siddharth Singh

Key Accounts Manager·Metallicz Media

India

Bachelor's degree, Accounting

Work experience

Total years of experience: 9 years, 6 months

Key Accounts Manager

January 2026 - Present

Metallicz Media

Noida, India •Hybrid

January 2026 - Present

Managing key client portfolios and long-term business relationships
Coordinating with creative, production and operations teams for successful
project execution
Preparing proposals, quotations and commercial agreements
Identifying opportunities for account expansion and revenue generation
Handling client escalations and ensuring timely resolution
Driving customer retention and business development initiatives
Company industry:
Advertising

Restaurant Manager

January 2022 - Present

TimeMachinePub

Noida, India

January 2022 - Present

Managed restaurant operations
Team leadership
Customer service excellence
Operational planning
Company industry:
Catering, Food Service, & Restaurant

Asst. Restaurant Manager

January 2019 - Present

HotelDeNada

Jaipur, India

January 2019 - Present

Daily restaurant operations
Staff supervision
Shift scheduling
Team coordination
Company industry:
Hospitality & Accomodation

Operations Manager

January 2025 - January 2026

Trippy Tequila

Noida, India

January 2025 - January 2026

Managed complete operations of one of Noidas premium nightlife destinations.
Achievements

Supervised daily restaurant and bar operations
Led recruitment, onboarding and performance management
Maintained SOP compliance across departments
Controlled inventory, food cost and beverage cost
Coordinated vendors and procurement
Delivered exceptional guest experience during high-volume operations
Company industry:
Catering, Food Service, & Restaurant

Operations Manager

January 2024 - January 2025

The Establishment Clubhouse & Kitchen

Noida, India

January 2024 - January 2025

Led overall outlet operations
Managed manpower planning and scheduling
Conducted staff training and performance reviews
Implemented operational SOPs
Improved customer satisfaction standards
Company industry:
Food & Beverage Production

Restaurant Manager

December 2020 - January 2022

CAVA - TheUptown Lounge

Jaipur, India

December 2020 - January 2022

Back-of-house operations
Quality assurance
Guest satisfaction
Cost control
Company industry:
Catering, Food Service, & Restaurant

Bar Supervisor

January 2018 - January 2019

Flying Saucer Cafe

Lucknow, India

January 2018 - January 2019

Company industry:
Hospitality & Accomodation

Bar Captain

January 2017 - January 2018

Castle 9 Restaurant and Lounge

Delhi, India

January 2017 - January 2018

1135AD
Company industry:
Catering, Food Service, & Restaurant

Education

Delhi University

January 2020

January 2020

Bachelor's degree, Accounting

India

Skills

CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate

Training and Certifications

Certifications
Wines
Bacardi Professional Training