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Haifa Aba alola, Customer Service Agent

Haifa Aba alola

Customer Service Agent·Saudi Ground Services

Saudi Arabia

Bachelor's degree, Administrative Science

Work experience

Total years of experience: 7 years, 6 months

Customer Service Agent

November 2019 - Present

Saudi Ground Services

Jeddah, Saudi Arabia

November 2019 - Present

Provide service for passengers flying on saudia airlines at King Abdulaziz International Airport.

Company industry:
Aviation Support Services
Job role:
Customer Service and Call Center

Call Center Agent

June 2019 - August 2019

Bupa Arabia

Jeddah, Saudi Arabia

June 2019 - August 2019

Part of the Summer program at Bupa Arabia. Engaging with customers and deliver answers to their inquiries.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Admin assistant trainee

September 2018 - March 2019

Jumierah trading company

Jeddah, Saudi Arabia

September 2018 - March 2019

Recieving and transferring call, as well as arranging meetings. Renewing licenses and civil defense permits for parlors. Updating database and excel spreadsheets.

Company industry:
Retail & Wholesale
Job role:
Administration

Education

King Abdul-Aziz University College of Economics

April 2018

April 2018

Bachelor's degree, Administrative Science

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Studied at king abdulaziz university.

Skills

Social Media Marketing

Expert

Data Analysis

Expert

Teamwork

Expert

Adobe Software

Expert

Microsoft Office

Expert

ADOBE PHOTOSHOP

Expert

ILLUSTRATOR

Intermediate

INDESIGN

Intermediate

LANGUAGES

Beginner

MICROSOFT OFFICE

Expert

COMMUNICATION SKILLS

Expert

DATA ENTRY

Intermediate

TEAMWORK

Expert

Social Media Marketing

Expert

Data Analysis

Expert

Teamwork

Expert

Adobe Software

Expert

Microsoft Office

Expert

Languages

Arabic

Native Speaker

English

Expert

Korean

Beginner

Training and Certifications

Certifications
Adobe InDesifn development course
Jun 2016

Hobbies and interests

Browsing Social media

You learn new thing everyday with social media!

Graphic Design

Volunteered at Majid Society