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Haifa Aba alola, Customer Service Agent

Haifa Aba alola

Customer Service Agent·Saudi Ground Services

Saudi Arabia

Bachelor's degree, Administrative Science

Work experience

Total years of experience: 7 years, 5 months

Customer Service Agent

November 2019 - Present

Saudi Ground Services

Jeddah, Saudi Arabia

November 2019 - Present

Provide service for passengers flying on saudia airlines at King Abdulaziz International Airport.

Company industry:
Aviation Support Services
Job role:
Customer Service and Call Center

Call Center Agent

June 2019 - August 2019

Bupa Arabia

Jeddah, Saudi Arabia

June 2019 - August 2019

Part of the Summer program at Bupa Arabia. Engaging with customers and deliver answers to their inquiries.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Admin assistant trainee

September 2018 - March 2019

Jumierah trading company

Jeddah, Saudi Arabia

September 2018 - March 2019

Recieving and transferring call, as well as arranging meetings. Renewing licenses and civil defense permits for parlors. Updating database and excel spreadsheets.

Company industry:
Retail & Wholesale
Job role:
Administration

Education

King Abdul-Aziz University College of Economics

April 2018

April 2018

Bachelor's degree, Administrative Science

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Studied at king abdulaziz university.
View attachment

Skills

Social Media Marketing
Expert
Social Media Marketing
Expert
Data Analysis
Expert
Data Analysis
Expert
Teamwork
Expert
Teamwork
Expert
Adobe Software
Expert
Adobe Software
Expert
Microsoft Office
Expert
Microsoft Office
Expert
ADOBE PHOTOSHOP
Expert
ADOBE PHOTOSHOP
Expert
ILLUSTRATOR
Intermediate
ILLUSTRATOR
Intermediate
INDESIGN
Intermediate
INDESIGN
Intermediate
LANGUAGES
Beginner
LANGUAGES
Beginner
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
TEAMWORK
Expert
TEAMWORK
Expert

Languages

Arabic
Native Speaker
English
Expert
Korean
Beginner

Training and Certifications

Certifications
Adobe InDesifn development course
Jun 2016

Hobbies

  • Browsing Social media
    You learn new thing everyday with social media!
  • Graphic Design
    Volunteered at Majid Society