Head: Performance System and Reporting Manager
First National Operation & Maintenance - Nomac
Total years of experience :8 years, 8 Months
• Responsible for the performance of all digital initiatives and projects related to corporate function including IT support, ERP (SAP S/4 HANA and Oracle Fusion), SAP SuccessFactors and Engica system in term of capabilities and scalability.
• Run continues improvement programs to keep support and systems enhanced with track record of value addition
• Develop, implement and monitor KPIs and OKR for the digital department
• Analyze current state of performance and provide governance, monitoring and compliances schemes
• Generate companywide system utilization dashboard and improve the system usage
• Manage business applications for 35 legal entities across 9 countries for SAP ECC and SAP SuccessFactors
• Manage SAP ECC and SuccessFactors new system roll outs
• Managing and monitoring AMS contract with external vendor
• Define, validate technical/functional requirements, architectural designing, and documentation of change requests and new integrations.
• SAP S/4 HANA implementation support lead for SCM
• SAP S/4 HANA change management lead
• Identify risks, create mitigation strategies, plan and execute them in timely manner
• ERP Department compliance champion
• Delegated General Manager ERP
• Managed in reviewing and automating all Saudia Cargo Contracts in SAP S/4 HANA
• Category Manager of IT strategic projects
• Secretary of procurement committee (projects more than SAR 250, 000)
• Analyze, review and lead enhancements on the procurement and Supply Chain business processes
• Prepare monthly reports and dashboards for executive management
• Identify potential cost saving setups through reporting and spend analysis
• Support on SAP MM module (procurement and inventory management)
• Measure, analyze and optimize business performance across the entire enterprise
• Play a key role in the full project life cycle, from initial set up of the project to the final delivery of the result
• Provide consultation and solutions to SCM department to improve business process
• Translate business requirement into functional specifications, SAP processes and design the solution
• Implement new enhancements and work with developers for any customization needed
• Prepare, review and conduct test cases, test scenarios and solution documents including unit test and user acceptance test
• Mass data upload and changes through LSMW (data conversion)
• Create user manuals, provide technical assistance and end user training
• Learn the characteristics of new systems and update skills to adapt to changing technology
• SAP HANA training (installation, operation and administration)
A mixture of classroom and workshop-based training covering:
• Human Capital Management
• Analytics and Design Thinking
• Communication and Presentation Skills
• CV Writing and Interview Techniques
• Support on SAP HCM module
• Create user manuals and participate in end user training
• Update employee data
• Create positions and update organizational structure
GPA 4.7 out of 7