هيثم إبراهيم

Oracle Database ,application ,Fusion middle ware consultant في Oracle Partner

• مصر - القاهرة
• أشغل هذه الوظيفة منذ مارس 2009

Working as General Product Support Specialist.
 Working as Senior Technical Support for Primavera Applications.
 Working as Database Administrator. (10g - 11g)
 Install and support the following Oracle product :
- Oracle Primavera P6 EPPM Suite “All releases”
- Primavera Contract Management Release “All releases”
- Oracle Database 11g (Oracle 11.2.0.2+)
- The Oracle Business Intelligence 11.1.1.6.12
- Oracle WebLogic Server 11gR1 (10.3.4), 12c
- Universal Content Management 11gR1(11.1.1.6.0)
- Oracle Unifier “All releases”
- Oracle Autovue 2D “All releases”
 Responsible for Designing System Architectures as single node or Clustering environment. Like :
- Weblogic Clustering
- MS SQL DB Clustering
- Primavera applications Clustering
 Responsible for Planning and Executing Upgrade Projects (Databases- Application Servers - Primavera P6 -CM - Unifier).
 Responsible for all the direct communications with the Service Delivery Managers and customers.
 Responsible for Planning and Executing the Mega Integration projects between Various Oracle Products (Oracle Primavera, Oracle Contract Manager, and Oracle Primavera Unifier).
 Conducting Advanced Technical Trainings and Workshops for our Customers.
 Responsible for Training as training manager for project management courses (Primavera -PMP-Contract management).
 Responsible for the backup (Hot and Cold) and Recovery of the DB.
 Responsible for resolving the technical problems and contacting the suppliers for support.