IT Administrator
Al Maharah Group
Total years of experience :8 years, 0 Months
Created LAN Setup of our office including PABX (Created 2 offices)
Installation of Operating Systems and Softwares
Provide network and desktop support to the users in our 10 branch offices
Planning, designing and implementation of various systems that include desktop PC’s, servers, network equipment and software applications.
Monitor and maintain the use of the LAN photocopiers and printers.
Inventory of all hardware and software resources.
Email creation and setup outlook to all of our users
Make frequent visit to branch offices for repair and technology needs and remote support through Team Viewer
Performing backups of data & Antivirus updation.
Provide Support to all POS System (Point Of Sale) and Restaurant Manager Software and Barcode
Solving Various LAN, Switch, Access Point, Router problem
Installed and Configured Panasonic PABX System
Routine check-up with ISP and Telephone service provider for bills, payment, making compliant and follow up for Communication down.
CCTV Related activities like routine check-up of Cameras, NVR & DVR, Setup, configuring and taking backups & Providing camera access through desktop & Smart phones
Routine check-up with ISP and Telephone service provider for bills,
payment, making compliant and follow up for Communication down.
* CCTV Related activities like routine check-up of Cameras, NVR & DVR,
Setup, configuring and taking backups & Providing camera access through
desktop & Smart phones.
ii.
Creation, modification and deletion of user account, resetting password, etc
* Applying group policy for the users
* Installation of the application software
* Trouble shooting Network and Hardware related issues
Taking Care of Global Service Desk (GSD) of Cognizant
* Provided support for around 1000 desktops in my floor with user satisfaction
by keeping the SLA
Coordinating with network team for resolving connectivity related issues
Taking care of DSBT (Desktop Software Baseline Tracking) & SCCM
(SystemCenter Configuration Manager)
* Software dump clearance
* SMS Client Installation and troubleshooting
* Conversion of Non-SCCM Clients to SCCM Clients
* Enabling the SCCM Services in each clients
* Certificate creation and Inventory initiation
* Un installation & installation of CCM Setup