Hakima Sinkou, Marketing & Booking Assistant

Hakima Sinkou

Marketing & Booking Assistant

Gondolania - Villagio Mall

البلد
قطر
التعليم
دبلوم, STES
الخبرات
5 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 2 أشهر

Marketing & Booking Assistant في Gondolania - Villagio Mall
  • قطر - الدوحة
  • يوليو 2017 إلى أغسطس 2018
Reservation supervisor ( food & Beverage في Sheraton Doha & convention Hotel
  • قطر - الدوحة
  • ديسمبر 2014 إلى مارس 2015

o Taking reservations in a proactive way.
o Sending Proposals and Confirmations.
o Follow-up of proposals and confirmations on or before cut-off dates.
o Updating database regularly
o Telemarketing
o Tracking of spent of guests and get in touch with customer, who have not been customers for some time.
o Following up guest feedback with Restaurant Manager and emailing thank you notes

Star Meeting concierge , Business Center في Sheraton Doha & Convention Hotel
  • قطر - الدوحة
  • سبتمبر 2013 إلى مايو 2014

- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.


- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Sales Administrative Assistant في Palais Namaskar 5 Star Luxury Hotel & Spa - Morocco
  • المغرب - مراكش
  • يناير 2013 إلى أغسطس 2013

o Taking care of meetings, schedule and appointments.
o Dealing with the general inquiries of the sales team.
o Preparing presentations and reports regarding sales proposals and plans.
o Data entry

.

Sales Cordinator في Marrakech Riad
  • المغرب - مراكش
  • أبريل 2012 إلى ديسمبر 2012

o Calculate premiums and establish payment method.
o Perform administrative tasks, such as maintaining records and handling policy renewals
o Select company that offers type of coverage requested by client to underwrite policy.

Assistant to the Event Director في Complex Pacha Marrakech
  • المغرب - مراكش
  • أغسطس 2011 إلى مارس 2012

o reception and orientation of visitors
o access control
o strikes mail, writing documents

Export Manager في Concerverie Zagmouzi
  • المغرب - مراكش
  • ديسمبر 2010 إلى يونيو 2011

- Assess local markets and the feasibility of business plans

- Undertake the tasks relational before and after sale

- Develop a marketing strategy in line with an area of trade policy defined by the Management

Secretary في Concerverie Zagmouzi
  • المغرب - مراكش
  • سبتمبر 2010 إلى نوفمبر 2010

-Involved in various operations related to the management studies

-organize appointments, processing mail, telephone calls and preparing records

-create, update, and archive files

الخلفية التعليمية

دبلوم, STES
  • في Institute of Management and Computing Marrakech
  • يونيو 2010

Diploma in Secretary Management

بكالوريوس, BS-E
  • في of Law and Legal Science at Cadi Ayyad University Marrakech
  • يونيو 2009

Economy Management Studies

الثانوية العامة أو ما يعادلها, A-level
  • في Hassan Ibn Tabit High School Marrakech
  • يونيو 2006

A-level in in Experimental Sciences

Specialties & Skills

Human Relations
Project Documentation
Document Management
Microsoft Office
Microsoft Office
GOLD V5
Marketing
IBM Lotus Note

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Assistant (تدريب)
معهد التدريب:
Rak Communication
تاريخ الدورة:
April 2009
Secretry (تدريب)
معهد التدريب:
Concerverie Zagmouzi
تاريخ الدورة:
February 2011
Banquet Sales Coordinator (تدريب)
معهد التدريب:
Sheraton Doha & Convention Hotel
تاريخ الدورة:
October 2013
Assistant (تدريب)
معهد التدريب:
Marjane Marrakech Menara
تاريخ الدورة:
February 2009
Assistant (تدريب)
معهد التدريب:
La Soabidis
تاريخ الدورة:
February 2010
Secretary (تدريب)
معهد التدريب:
Rak Concept
تاريخ الدورة:
March 2010
Ladies Wedding supervisor (تدريب)
معهد التدريب:
Sheraton Doha & Convention Hotel
تاريخ الدورة:
January 2014

الهوايات

  • Reading Novels
    I enjoy reading French novels and now i am interested in English novels to improve my English I like surfing the net and i love going out and socialising with friends.