Hakima Sinkou, Marketing & Booking Assistant

Hakima Sinkou

Marketing & Booking Assistant

Gondolania - Villagio Mall

Lieu
Qatar
Éducation
Diplôme, STES
Expérience
5 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 2 Mois

Marketing & Booking Assistant à Gondolania - Villagio Mall
  • Qatar - Doha
  • juillet 2017 à août 2018
Reservation supervisor ( food & Beverage à Sheraton Doha & convention Hotel
  • Qatar - Doha
  • décembre 2014 à mars 2015

o Taking reservations in a proactive way.
o Sending Proposals and Confirmations.
o Follow-up of proposals and confirmations on or before cut-off dates.
o Updating database regularly
o Telemarketing
o Tracking of spent of guests and get in touch with customer, who have not been customers for some time.
o Following up guest feedback with Restaurant Manager and emailing thank you notes

Star Meeting concierge , Business Center à Sheraton Doha & Convention Hotel
  • Qatar - Doha
  • septembre 2013 à mai 2014

- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.


- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.


- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Sales Administrative Assistant à Palais Namaskar 5 Star Luxury Hotel & Spa - Morocco
  • Maroc - Marrakech
  • janvier 2013 à août 2013

o Taking care of meetings, schedule and appointments.
o Dealing with the general inquiries of the sales team.
o Preparing presentations and reports regarding sales proposals and plans.
o Data entry

.

Sales Cordinator à Marrakech Riad
  • Maroc - Marrakech
  • avril 2012 à décembre 2012

o Calculate premiums and establish payment method.
o Perform administrative tasks, such as maintaining records and handling policy renewals
o Select company that offers type of coverage requested by client to underwrite policy.

Assistant to the Event Director à Complex Pacha Marrakech
  • Maroc - Marrakech
  • août 2011 à mars 2012

o reception and orientation of visitors
o access control
o strikes mail, writing documents

Export Manager à Concerverie Zagmouzi
  • Maroc - Marrakech
  • décembre 2010 à juin 2011

- Assess local markets and the feasibility of business plans

- Undertake the tasks relational before and after sale

- Develop a marketing strategy in line with an area of trade policy defined by the Management

Secretary à Concerverie Zagmouzi
  • Maroc - Marrakech
  • septembre 2010 à novembre 2010

-Involved in various operations related to the management studies

-organize appointments, processing mail, telephone calls and preparing records

-create, update, and archive files

Éducation

Diplôme, STES
  • à Institute of Management and Computing Marrakech
  • juin 2010

Diploma in Secretary Management

Baccalauréat, BS-E
  • à of Law and Legal Science at Cadi Ayyad University Marrakech
  • juin 2009

Economy Management Studies

Etudes secondaires ou équivalent, A-level
  • à Hassan Ibn Tabit High School Marrakech
  • juin 2006

A-level in in Experimental Sciences

Specialties & Skills

Human Relations
Project Documentation
Document Management
Microsoft Office
Microsoft Office
GOLD V5
Marketing
IBM Lotus Note

Langues

Arabe
Expert
Français
Expert
Anglais
Expert

Formation et Diplômes

Assistant (Formation)
Institut de formation:
Rak Communication
Date de la formation:
April 2009
Secretry (Formation)
Institut de formation:
Concerverie Zagmouzi
Date de la formation:
February 2011
Banquet Sales Coordinator (Formation)
Institut de formation:
Sheraton Doha & Convention Hotel
Date de la formation:
October 2013
Assistant (Formation)
Institut de formation:
Marjane Marrakech Menara
Date de la formation:
February 2009
Assistant (Formation)
Institut de formation:
La Soabidis
Date de la formation:
February 2010
Secretary (Formation)
Institut de formation:
Rak Concept
Date de la formation:
March 2010
Ladies Wedding supervisor (Formation)
Institut de formation:
Sheraton Doha & Convention Hotel
Date de la formation:
January 2014

Loisirs

  • Reading Novels
    I enjoy reading French novels and now i am interested in English novels to improve my English I like surfing the net and i love going out and socialising with friends.