Corporate Marketing Officer
Magrabi Hospitals & Centers
Total years of experience :9 years, 1 Months
- MANAGING SOCIAL MEDIA, CHECKING WEBSITE SUBMISSIONS AND MAGRABI’S EVENTS.
- ISSUING INVOICES, AUDIT FILE.
WEBSITE:
1. COMMUNICATE WITH ALL LOCATIONS FOR THEIR UPDATES
2. COMMUNICATE WITH THE WEB DEVELOPMENT COMPANY
3. CONTENT MANAGEMENT A. PHOTOS EDITING B. TEXT WRITING AND TRANSLATIONS C. UPLOAD FINAL CONTENT
4. REPLY TO ALL USERS’ QUERIES
SOCIAL MEDIA:
1. MANAGE SOCIAL MEDIA AGENCY
2. PREPARE MAGRABI RELATED POSTS
3. ENSURE ENGAGEMENT LEVELS AT THE HIGHEST
4. PREPARE CAMPAIGN REPORTS
5. EVALUATE RETURNS
CUSTOMER SATISFACTION SURVEYING:
1. COLLECT SURVEY RESULTS QUARTERLY FROM ALL LOCATIONS
2. CATEGORIZE SUGGESTIONS AND COMPLAINTS
3. DISCUSS RESULTS WITH CONCERNED PARTIES AND PREPARE RECOMMENDATIONSSEE LESS
- SELL BUPA SME PRODUCTS TO SMALL & MEDIUM ENTERPRISES.
- APPLY THE COMPLETE SALES PROCESS.
- CUSTOMER SERVICE; DEALING WITH CUSTOMER’S INQUIRIES AND COMPLAINTS.
- REPORTING ON A DAILY BASIS ON THE CALLS DONE, & THE TARGET ACHIEVED.