General Manager - Business Intelligence & Decision Support Center
Ministry of Municipal and Rural Affairs and Housing
Total years of experience :15 years, 4 Months
• Preparing detailed studies and reports on the municipal and housing sectors.
• Participate in preparing strategic surveys to measure key performance indicators.
• Participate in the preparation of opinion polls to measure beneficiaries' satisfaction with municipal services.
• In-depth analysis of opinion poll results and recommendations that support decision-makers.
• Submitting quarterly reports of key performance indicators to the office of His Excellency the Minister.
• Preparing proactive studies that support agencies and Amanat in decision-making.
Participate with the Vision Realization Office 2030
(VRO) team to measure key performance
indicators.
• Tracking and monitoring KPIs for Agencies &
Amanat to identify areas for improvement, make
data-driven decisions, and ultimately drive better
results.
• Regularly reviewing and updating KPIs for
Agencies & Amanat to ensure that they remain
relevant and useful in tracking progress towards
the ministry goals.
• Participate in raising the performance of the
municipal sector by supporting the head of the
center and the work team in following up the
performance of amanat and the ministry's
agencies.
• Submit monthly and weekly reports through the
Performance Center of His Excellency the
Minister's office to follow up the performance of
all sectors of the ministry.
• Providing the necessary support to achieve the objectives of Amanat.
• The participation of Amanat work teams in preparing the quarterly performance reports.
• Participate in preparing corrective plans for Amanat that contribute to achieving the goals.
• Follow up on late Amanat tasks and communicate with agencies to expedite procedures.
• Support Amanat to integrate with the agencies to participate in decision-making process.
• Setting strategic objectives and defining a roadmap of ways to achieve those objectives.
• Ensuring the strategies are embedded within the business operational plans and performance management plans.
• Leads and manages the creation or review of a strategy which meets the requirements of the business.
• Develops, communicates, implements and reviews the processes which ensure that the strategic management is embedded in the management and operational plans of the organization.
• Sets policies, standards, and guidelines for how the organization conducts strategy development and planning.
• Collaborating with other departments to work on overall business strategy.
• Construct forecasts and analytical models for top management decision makers.
• Developed and implemented a strategic plan for property management.
• Generated reports detailing project information and predictions.
• Mitigated workflow downtime, accurately scheduling enterprise service
installation completion.
• Served as a single point of contact for project scheduling and changes.
• Facilitated business operations by generating project status reports for
corrective action.
• Developed a new analytics tool to allow senior management to
understand the impact of each project.
• Developed slideshows and other forms of media to present project
progress to the executive team.
• Delivered a high level of service to clients to both maintain and extend the
working relationship for future business opportunities.
• Enhanced customer satisfaction ratings by resolving issues efficiently.
• Maximized customer satisfaction through effective operational
management aligned with quality standards and customer requirements.
- Collated and analyzed adoption methods for research reports, to evaluate the efficacy of Telemedicine Adoption.
- Collected qualitative and quantitative data using varied techniques including unstructured or unstructured techniques such as the Delphi method and interview.
- Supported research in the critical analysis of data to aid the progression and development of the research project.
- Conducted comprehensive telemedicine research, processing findings with precision for analysis and evaluation.
- Developed and updated source syllabus to comply with changing course plans.
- Selected, organized, and distributed materials and supplies to meet classroom instructional needs.
- Participated in student and faculty events to highlight program offerings, engage students, and increase profile on campus.
- Educated students in strategies for utilizing core principles of discipline to address practical problems in the field.
• Analyzes and reviews claims for accuracy, completeness, and eligibility.
• Monitors liability claims from start to finish.
• Verifying and updating information on submitted claims.
• Reviewing the policy to determine which charges are eligible for reimbursement.
Ph.D. in Technology Management emphasis on various aspects of technology management by applying a variety of methods and concepts to generate or expand knowledge in the technology management field.
The Master of Science in Engineering Management is a comprehensive program to meet the needs of engineers and scientists whose objective is to advance to technical management positions in business, industry, or government.
Industrial Engineering