Hamad Mattar, Public Sector - Account Manager

Hamad Mattar

Public Sector - Account Manager

microsoft

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Human Resources Management
Expérience
14 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 0 Mois

Public Sector - Account Manager à microsoft
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2012

• Developing and maintaining broad and deep customer partnerships, including building relationships at the CxO level and expanding relationships outside of IT.
• Researching and sharing intelligence on customers and their respective markets and industries.
• Ensuring that teams are well-orchestrated and leveraged around accounts and opportunities, by communicating the vision and strategy for each account, handing off opportunities to team members and providing feedback as needed.
• Creating strategic and actionable account plans that define a clear growth strategy.
• Quality & Perform formal handoff of opportunities to appropriate opportunity owners.
• Developing and managing a healthy and predictable pipeline that includes qualified opportunities.
• Closing opportunities by continuously reinforcing business value and ensuring that customers deploy the solutions acquired.

Lieutenant, Personnel Coordinator à General Directorate of Residency and Foreign Affairs - Dubai
  • Émirats Arabes Unis - Dubaï
  • septembre 2010 à octobre 2012

Coordinating with the division heads to formulate the departmental procedures’ methodologies.
 Developing strategic plans & analysis of the department.
 Coordinating with the risk management team to study, analyze and manage potential risks.
 Aligning the department operations with the laws and quality standards set by the government.
 Researching and suggesting enhanced HR activities and tasks’ mechanisms.
 Studying and analysing employees’ complaints and grievances.

Head of Communication/Student Affairs Supervisor à Student Administration Council - Higher Colleges of Technology
  • Émirats Arabes Unis
  • septembre 2011 à mai 2012

 Dealing with students’ grievances.
 Representing students’ issues to the management.
 Educating and advising students in all matters related their studies and college life.
 Counselling students with work-study and study-life issues.
 Investigating & reporting any matters that negatively influence the students’ studies and wellbeing.
 Suggesting and recommending ways to improve the overall comfort of DMC students.

Human Resources Trainee à Microsoft Gulf
  • Émirats Arabes Unis - Dubaï
  • mars 2012 à mai 2012

 Reviewing and developing a report on Microsoft Rewards & Recognitions.
 Analyzing the Microsoft Poll results (Employee satisfaction).
 Developing a national staffing (Emiratization) marketing plan.
 Shadowing a number of Microsoft employees.
 Performing the different HR operations.
 Developing and implementing the HR SharePoint.

Intern à DNRD
  • Autre
  • mars 2010 à mai 2010

 Developed a training & development plan.
 Working on employee rotation activities.
 Developing scholarship proposals for the management.

Éducation

Baccalauréat, Human Resources Management
  • à Higher Colleges of Technology
  • janvier 2012

09/2010 to 01/2012 Bachelor in Human Resources with Highest Honors (GPA:4.00) Higher Colleges of Technology, Dubai Men’s College, Dubai, UAE. 09/2006 to 06/2010 3-years-Higher diploma in Human Resources with Distinction (GPA:3.63) Higher Colleges of Technology, Dubai Men’s College, Dubai, UAE.

Specialties & Skills

Management
Human Resources
Business Development
Account Management
MS Word
MS Powerpoint
Presentation
Public Speaking

Langues

Arabe
Expert
Anglais
Expert