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Hamdah Almesmari, commercial agent

Hamdah Almesmari

commercial agent·kavak

United Arab Emirates

High school or equivalent, high school

Work experience

Total years of experience: 2 years, 11 months

commercial agent

May 2024 - Present

kavak

Dubai, United Arab Emirates

May 2024 - Present

-Provide customer support i n both arabic and english, assisting
non-english speakers to ensure clear communication and smooth
customer experience.

-Present and explain available vehicles in the showroom, customers through options based on their needs
guiding

Company industry:
Automotive Dealership & Distributor

Call Center Agent

March 2023 - November 2023

Dubai Health Authority

Fujairah, United Arab Emirates Hybrid

March 2023 - November 2023

-Scheduled and managed patient appointments accurately using
internal booking systems.

-Coordinated the transmission of medical reports t o patients and
relevant healthcare departments while maintaining confidentiality.

-Directed patients t o emergency departments (ER) when urgent
medical attention was required, ensuring clear and calm
communication.

Company industry:
Call Centers & Customer Care Outsourcing

customer service clerk

March 2023 - May 2023

Majid Al Futtaim

Fujairah, United Arab Emirates

March 2023 - May 2023

-Assisted customers by directing them to the correct cinema halls and
providing information about screening times.

-Conducted pre-show inspections to ensure cinema halls were fully
prepared, including checking screen quality, sound systems,
tempreture settings, and overall cleanliness.

-Identified, documented, and reported operational issues t o the
relevant departments for prompt resolution.

Company industry:
Entertainment

Education

high school

November 2020

November 2020

High school or equivalent, high school

United Arab Emirates

Skills

Communications

Expert

Administration

Expert

computer skills

Expert

Problem Solving

Expert

Fast Learning

Expert

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

drawing and animation