CIO/Innovations/Business Excellence
GWC Logistics
Total years of experience :18 years, 4 Months
Managing complete day-to-day IT requirements of the company such as Infrastructure, Cyber Security, Business, ERP & WMS Applications, Software Development & RPA Team, implementation of new cutting-edge technology solutions like AI, ML, Robotic, Blockchain, AR, and VR aimed at process automation for the biggest logistics providers in Qatar and one of the top 3 in the Middle East, with $2B in assets and 75% of the regional market share as a publicly traded company and official logistics provider for the FIFA World Cup. High level problem solver, focused on top line and bottom-line growth.
SR. DIR., INNOVATIONS, TECHNOLOGY, BUSINESS EXCELLENCE & SUPPLY CHAIN CONSULTANT, 2021 - Present
Heading the innovation Hub, Strategic & Operational Excellence, Corporate IT, New ventures, Consulting and Business Intelligence for the entire organization with a keen focus on strategic and long-term disruption of the industry, delivering innovation technology.
• In charge of innovation technology for the execution of the World Cup in Qatar, receiving personal accolades from FIFA & Supreme Committee Qatar for the event.
• Directed Business Transformation Planning rendering Supply Chain Consultancy & execution with large firms in Oil & Gas, Automotive, Retailer, and Airline Industry. This resulted in the only consulting revenue in excess of $2M per year from 2017 on.
• Owned the full lifecycle from ideation to implementation - research, design, planning, delivery and support, including onshore and offshore development and support teams, with 20 direct and 35 indirect reports. Managing an annual budget of USD 8M which includes innovation R&D as well running the current IT operations.
GENERAL MANAGER (CO-FOUNDER), LEDD TECHNOLOGIES- A Subsidiary of GWC, 2021 - Present
Co-founder and head of the entire P&L for Ledd Technologies: a Gold Microsoft Partner, Silver SAP & UI Path Partner, Exclusive Salesforce Partner in Qatar, Cisco, Dell & Trend Micro partner. Manage 7 direct reports and a $3M target with 30% growth YOY.
• Facilitating strategic decision-making and guaranteeing sales, strategy, structure, staffing and processes alignment to Quality Objectives and Profitability Goals while implementing Process Automation/ IT Systems.
• Exceeded target by 10% - 2021 and 2022, steadily increasing the goal every year.
• Leveraging the parent company, placing the right logistics products in front of the right customers.
• Signed a 3-year contract for $4M with a large local grocery chain.
• Operated as the exclusive Salesforce partner in Qatar, selling to an automotive supplier for $300K.
SR. DIRECTOR, OPERATIONAL EXCELLENCE AND SUPPLY CHAIN CONSULTANCY 2016 -2020
Built a culture of change and continuous improvement implementing the systems to gather data-driven continuous improvement while providing training, executing Lean Six Sigma and celebrating success.
DIRECTOR OF OPERATIONAL EXCELLENCE 2016 - 2018
Performed in the External Business Process Consultancy Units, winning contracts for top clients in Qatar, leading diverse projects.
SENIOR MANAGER, CONSULTANT 2015 - 2015
Functioned as a Head of the Operational Excellence Division for managing & driving Continuous Improvement, Industrial Engineering, Supply Chain Consulting and Quality Initiatives in GWC Operational Excellence/Continuous Improvement Division improving efficiency, service and cost optimization, executing Lean Six Sigma across all GWC Business Units.
• Fostered and grew New Business Unit Start-Ups; automated through Capital Projects, improved space utilization and reduced operating cost as well as Labor Management Module for current WMS system, enhancing productivity 15%.
Senior Lean Program Specialist
Met operational sales and inventory target by prioritizing resources and processes.
• Implemented Bar Coding in warehouse, escalating inventory accuracy 15%, reducing shipping errors from 7 to zero.
• Dipped inventory by 30% and increased customer on time delivery by 10% through Kanban system.
• Instituted MRP, improving purchasing department time by 33%.
• Launched ERP (BPICS) and trained end power-user (Macola).
• Saved $95, 000 annually by applying lean principles and making strategic decisions.
• Oversaw Invoicing and Billing Department, automating, slashing the total cycle time by 50%.
Senior Industrial Engineer