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Hamdy Eldhshan, *Legal Translator*

Hamdy Eldhshan

*Legal Translator*·Freelance

United Arab Emirates

Bachelor's degree, Media

Work experience

Total years of experience: 14 years, 10 months

*Legal Translator*

January 2021 - Present

Freelance

Abu Dhabi, United Arab Emirates

January 2021 - Present

• Translated legal documents, including contracts and certificates, with precision and compliance
with standards.
Company industry:
Translation & Document Processing

Public Relations Supervisor | customer service | Data entry

November 2020 - Present

Time Management Center (Abu Dhabi Investment Authority - ADIA)

Abu Dhabi, United Arab Emirates

November 2020 - Present

• Managed customer inquiries, provided guidance, and ensured exceptional client satisfaction.
• Translated documents and correspondence accurately between Arabic and English.
• Supervised employee training programs to streamline transaction processes.
• Maintained department documentation, records, and Standard Operating Procedures (SOPs).
• Supported meetings, workshops, and events with interpretation and administrative tasks.
• Assisted in website updates and digital content management.
Company industry:
Office Supplies

Social Media Specialist

September 2018 - Present

High Quality Production

Dubai, United Arab Emirates

September 2018 - Present

Responsible for social networking sites for a number of official institutions
Coverage of conferences and seminars of these institutions of photography and editing
Editing and publishing news and information that we receive
Company industry:
Media Production
Job role:
Writing and Journalism

Social Media Specialist | content writer | Voiceover

January 2018 - November 2020

High Quality Production (HQP)

Dubai, United Arab Emirates

January 2018 - November 2020

• Developed and managed social media strategies, increasing audience engagement by 50%.
• Produced creative content for campaigns and newsletters, enhancing brand visibility.
• Conducted data analysis using advanced Excel to monitor social media growth.
• Collaborated with cross-functional teams to deliver high-quality content on time.
• Created video content and provided voiceover for marketing materials.
Company industry:
Media Production

محرر صحفي

October 2017 - April 2018

Uae barq

Sharjah, United Arab Emirates

October 2017 - April 2018

Gather and analyze news from different sources
Edit news and language checks before publishing news
Dealing with social media of all kinds
Company industry:
Journalism
Job role:
Writing and Journalism

Customer Service / Public Relations Officer

November 2016 - May 2017

Abu Dhabi Judicial Department)

Abu Dhabi, United Arab Emirates

November 2016 - May 2017

Receive inquiries and complaints from customers and
respond to them.
• Good dealing with the complainant or the complainant
according to the nature of the inquiry or complaint.
Implement customer service policies and instructions.
• Good reception of all queries and complaints
Company industry:
Public Relations (PR)
Job role:
Customer Service and Call Center

Customer Service | Data entry

October 2016 - January 2017

Judicial Department - Abu Dhabi courts

Abu Dhabi, United Arab Emirates

October 2016 - January 2017

• Administered client services in the Notary Public department.
• Resolved customer issues promptly and professionally.
• Managed customer records and ensured accurate data entry.
Company industry:
Public Relations (PR)

Public Relations Officer

March 2016 - December 2016

salem saeed advocates

Abu Dhabi, United Arab Emirates

March 2016 - December 2016

• Write legal proceedings, and make of the Judicial Agencies
• Work on the lawyers Services system on the website of the judiciary.
• Work in the reception and secretarial tasks to perform.
Company industry:
Law Firm
Job role:
Secretarial

Content Writer Arabic & English

November 2014 - March 2016

attaleb bookshop

Abu Dhabi, United Arab Emirates

November 2014 - March 2016

• make university researches and reports make presentations for schools and universities
• Designing and printing plates
Company industry:
Other Business Support Services
Job role:
Writing and Journalism

Copywriter

March 2008 - August 2011

Takhayal for animation films and software

Damietta, Egypt

March 2008 - August 2011

writing Script dialog and various animation stories
Perform audio performance for many cartoon characters
Writing songs for animated films
Company industry:
Graphic Design
Job role:
Writing and Journalism

Sales And Marketing Executive

June 2010 - May 2011

vodafone

Damietta, Egypt

June 2010 - May 2011

• follow up with other departments, branches to handle customer’s inquiries.
• Listen to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers via meetings, telephone calls, presentations and emails.
• Gathering market and customer information.
• Handling customer’s complaints to ensure customer satisfaction.
Company industry:
Telecommunications
Job role:
Marketing and PR

Education

Mansoura University

July 2012

July 2012

Bachelor's degree, Media

Egypt

جامعة المنصورة

June 2011

June 2011

Bachelor's degree, اعلام \صحافة

Egypt

GPA (percentage): 73.5%

GPA (percentage): 73.5%

كلية الآداب - قسم الإعلام - شعبة الصحافة

Skills

Customer Service

Expert

Writing

Expert

Call Center

Expert

Screenwriting

Expert

LEADERSHIP

Intermediate

PUBLIC RELATIONS

Intermediate

LEGAL TRANSLATION

Intermediate

MANAGEMENT

Intermediate

COMMUNICATION STRATEGIES

Intermediate

DIGITAL MARKETING

Intermediate

EMPLOYEE SATISFACTION

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

ADAPTABILITY

Intermediate

DETAIL ORIENTED

Intermediate

Customer Service

Expert

Typing Documents/Data Entry

Expert

Computer Use

Expert

Human Resource Assistant

Expert

Writing

Expert

Call Center

Expert

Screenwriting

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
أساسيات التسويق الرقمي
جوجل
Mar 2020
أساسيات التسويق الرقمي
جوجل
Mar 2020

Hobbies and interests

كتابة الشعر والأغاني والسيناريو والقصص ، الرياضة والمشي