Desktop support
Matrix
Total years of experience :0 years, 6 Months
Responsibility to install the Active directory server, DNS server, DHCP Server.
Responsible to create a Roaming profile to the Domain Users.
Responsible to provide home folder drive to Domain user.
Managing, implementing and troubleshooting of Group Policy in Active Directory
Adding/deleting/creating/modifying user account information, resetting passwords.
Maintain day to day calls related with Desktops, Laptops, Printers Multicolor,
Telecommunication and Network Connectivity.
Provide network technical support, including problem analysis, troubleshooting and resolution for LAN & WAN issues
Responsible to Manage the Active Role server for creating users and moving
Provide & support e-mail, Internet browsing, and domain registrations
Responsible to Configure the Outlook Exchange Server 2013 to the user PC
Responsible to take remote and solve the end user problems related about application and software issues.
Responsible for Manage Allow Navigator Application for Assigning and Closing the Tickets orders.
Responsible to Manage Lenovo, Dell, Desktop All in One PC and Laptop
Responsible to Move User profile and Hostname to Origination units Active Directory Server.