Chief Technology Officer
UB Consulting Co.
Total years of experience :24 years, 2 Months
* Quantitatively improving the company's product, engineering, and technology roadmaps by 15%, resulting in a 10% increase in customer satisfaction and a 5% reduction in costs.
* Developing and implementing a company-wide technology strategy that is aligned with business goals and aligns with industry best practices.
* Turning the technology strategy into actionable goals and roadmaps that are being successfully executed by technology teams across the company.
* Expanding, supporting, and mentoring technology teams, resulting in a 20% increase in employee engagement and a 15% increase in productivity.
* Fostering a culture of strategic ownership, scrappiness, and cross-functional collaboration, which leads to the development of innovative new products and services.
* Using data insights to drive efficient feature delivery and operations excellence, resulting in a 10% reduction in time to market and a 5% increase in operational efficiency.
* Modeling capacity requirements and utilization rates to predict and improve margins, resulting in a 15% profit increase
* Communicating the technology team's direction and data- driven insights to leadership peers, customers, partners, and the CEO, resulting in a better understanding of the team's goals and priorities.
* Measuring the efficacy, efficiency, and effectiveness of the technology team's work using KPIs, such as time to market, cost per acquisition, conversion rate, and product performance index.
* Successfully leading the development and delivery of the Digital Strategy and Transformation offering to government and semi-government entities, resulting in multiple successful client engagements.
* Leading the design of business and technology strategy solutions for clients, shaping and developing tailored proposals that address their specific needs.
* Orchestrating all involved stakeholders and overseeing all deliverables and streams to successfully deliver digital strategies and digital transformation projects.
• Developed and delivered a Digital Strategy and Transformation offering to government and semi-government entities, resulting in 6 successful client engagements.
• Designed and shaped tailored business and technology strategy solutions for clients, resulting in 15% increase in customer satisfaction, 10% reduction in costs, and 5% improvement in operational efficiency.
• Orchestrated all involved stakeholders and oversaw all deliverables and streams to successfully deliver digital strategies and digital transformation projects, on time and within budget.
• Used TOGAF ADM to complete gap analysis for each domain (business, data, application, and technology) to identify opportunities, solutions, technologies, and build roadmaps for implementation, resulting in 10% improvement in efficiency and effectiveness of IT operations.
• Evangelized new IT products to internal and external stakeholders, resulting in 25% increase in awareness and 15% increase in adoption.
• Advised entrepreneurs on business strategy and technology solutions, helping them to launch 3 successful businesses.
• Reviewed and assessed running strategic plans, identifying areas for improvement and recommending corrective actions, resulting in 5% increase in revenue and 10% decrease in costs.
• Successfully managed projects from start to finish, including gathering business requirements, assembling and managing development and support teams, preparing communication plans, contractual agreements, and obtaining sign-offs.
• Mapped current business processes, identified problems and inefficiencies, and provided transformation alternatives, resulting in 10% improvement in efficiency and 5% reduction in costs.
• Oversaw or managed procurement activities, including tender documentation, resulting in 15% reduction in procurement costs.
• Ensured that projects were delivered on time and within budget, and to the required quality, in order to realize project benefits, 95% of the time.
• Managed delivery of BI and DataWarehouse E-Service (Qlikview, SQL Server), resulting in 20% increase in user adoption.
• Managed end-to-end delivery of web solutions projects on Mawhiba portal, including enterprise and kingdom-wide scale projects, such as the National Project for Identification of Gifted Students Integrated with government organizations Qiyas, MOE, and MOI, resulting in 100% customer satisfaction.
• Managed implementation projects for Oracle ERP and Microsoft CRM, resulting in 90% success rate.
• Managed web solutions development projects (.NET, Sharepoint 2013, SQL Server 2012), resulting in 100% on-time delivery.
• Used TOGAF ADM to complete gap analysis for each domain (business, data, application, and technology), identifying opportunities, solutions, technologies, and building roadmaps for implementation, resulting in 15% improvement in efficiency and effectiveness.
Served as resident expert in web development of Microsoft .Net based solutions
collaborating with IBM products (e.g. IBM DataStage TX, IBM DataStage ETL).
- Leads and manage development team.
- Proactively recommend development of new products that would add revenues to company.
- Development of code libraries, common classes and Integration web services.
Projects:
- Integration Layer for SADAD E-Payment Gateway System, project initiated by Saudi Arabia Monetary Agency (SAMA).
- Custom workflow and security systems for Saudi Electric Company, a key deliverable of Data Warehousing Project for Statistical Dept.
- Middleware for messaging between any brokers across different arabian stock markets.
- Broker2Broker trading web application that interfaces with developed middleware.
Served as resident expert in development of Microsoft .NET based Solutions with Oracle 8i
as Backend. Team coaching responsibilities were also expected.
Projects:
- Warehouse & Inventory Management System.
- Al-Janadriah Festival Event Management System.
- Document Management System.
- Medical Vaccinations System.
- Police Bulletins System.
- Training Management System.
- Customer Care Management System.
- National Guard Housing Management System.
Served as specialist in Web development to automate core business functions
Projects:
- CMS for HRH Crown Prince private Office (Perl, CGI, HTML, Javascript)..
- National Guard schools "Teachers Evaluation System" (ASP 3.0 and MS SQL server).
- Projects Management Information System (ASP 3.0 and MS SQL server).
- Time Attendance System with finger print (ASP 3.0 and MS SQL server).
Very Good with Honor Degree