Admin and Document Controller
Doha Petroleum Construction Ptd
Total years of experience :9 years, 2 Months
✓ Coordinate and oversee all office activities.
✓ Project working under NOC (North Oil Company) / SMOP (Sembcorp) / DOPET (Doha Petroleum Construction Ptd)
✓ Handling employees’ records under in work project.
✓ Ability to apply New and renewal Site Gate passes for Offshore and Onshore.
✓ Provides document numbers to each project documents which meets client standard and procedures.
✓ Ensure transmittals and documents incoming from clients are properly taken care of in a timely manner.
✓ Ensures all departments are given proper training to fill required forms for clients and provides them training on the systems in place.
✓ Task to review documents before generating transmittals for client submission.
✓ Provide complete support in solving document struggles of the project team.
✓ Coordinate and oversee all office activities.
✓ Handling employees’ records under in work project.
✓ Ability to prepare New and renewal Site Gate passes for Offshore and Onshore application.
✓ Ability to tracking employees Offshore pass, OMF, Visa expiry and apply QVC appointments.
✓ Ability to apply Insurance for employees.
✓ Ability to establish and maintain effective working relationship
✓ Ability for provide excellent customer services.
✓ Handle customer complaints; provide appropriate solutions and alternatives within the time limits.
✓ Establish, develop, and maintain positive business and customer relationships.
✓ Maintaining employee’s attendance daily report.
✓ Managing teams to follow day to day activities.
✓ Managing employee’s yearly vacation and payroll, ticketing, visa process.
✓ Maintaining employees’ records details.
✓ Knowledge in CRM (Customer Relationship Management) Background.
✓ Handling all purchase reports inward and outward.
✓ Answer the phone call without delaying for customer satisfaction.
✓ Coordinate sales effort with team members and other departments.
✓ Preparing weekly and monthly reports.
✓ Able to assist with customer through communication detailed about shipment document required.
✓ Skilled on Installing and configuring computer hardware, software, printers, and scanners.
✓ Repairing and replacing equipment as necessary.
✓ Manage phone calls and correspondence (e-mail, letters, packages etc.)
✓ Preparation of quotes and following up on quotes.
✓ Ability to handle purchase reports inwards and outwards.
✓ Preparing weekly and monthly reports.
✓ Obtaining deposits and balance of payment from clients.
✓ Preparing and submitting sales contracts for orders.
✓ Answering client questions about credit terms, products, prices, and availability.
✓ Contributes to team effort by accomplishing related results as needed.